service packs 1 and 2

[Shelli80]

I have tried downloading the one note service packs 1 & 2. I need these sp's
to be able to use the one note education pack, specifically the "send to one
note" application which allows you to send info. from the web, etc. to one
note as a document that you can write on. The "send to one note" app. when
used says that I need to download SP2. I've tried both SP1 & SP2 and it
gives me an error message reading:
"Installation Error: File Not Found
A required installation file SKU1A1.CAB could not be found."

It then asks that if I had an installation CD to insert it then, but One
Note came on my computer when I bought it and there is no installation CD,
just a product key sticker that came with my purchase. I've already
contacted the store and AVERATEC, the maker of the Tablet PC, they referred
me here.

 

[Ben M. Schorr - MVP]

It's on the Averatec system restore CDs but I agree that they don't make it
easy for you. Probably what you'll have to do is reinstall OneNote from the
recovery CDs that Averatec provides and make sure to NOT delete the
installation files at the end when it asks you. Then you should be able to
apply SP2 (you don't need to do SP1 if you have SP2) and it should be able
to reference those install files.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Erik Sojka (MVP)]

That is a known issue withOffice 2003, as described in this article:
http://support.microsoft.com/?scid=kb;en-us;896866

You should be able to download the full SP from this link (which may
wrap):
http://www.microsoft.com/downloads/details.aspx?FamilyId=57E27A97-2DB6-
4654-9DB6-EC7D5B4DD867&displaylang=en

Grab the Office2003SP2-KB887616-FullFile-ENU.exe file from the bottom of
the screen instead of the Office2003SP2-KB887616-Client-ENU.exe file.

 

[Shelli80]

thanks Ben and Erik for your help!

It's on the Averatec system restore CDs but I agree that they don't make it
easy for you. Probably what you'll have to do is reinstall OneNote from the
recovery CDs that Averatec provides and make sure to NOT delete the
installation files at the end when it asks you. Then you should be able to
apply SP2 (you don't need to do SP1 if you have SP2) and it should be able
to reference those install files.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Ben M. Schorr - MVP]

Erik's solution was actually better than mine.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Shelli80]

I've tried this link several times, but it isn't working. It says that this
page has expired or something like that. Can you send me this link again?

 

[Erik Sojka (MVP)]

Try this link:
http://tinyurl.com/a6mbz

It's a tinyurl'ed version of this link (which may wrap):
http://www.microsoft.com/downloads/details.aspx?familyid=34DB1E44-1D31-
4137-BFA5-CA755D4C7A71&displaylang=en