Service Packs causing installer messages for Non-Admins

[MartinP]

Hi all,

At our company we have all users as 'standard user's (Power users) but set
up the user profiles initially with them in the administrators group.
I've found a problem which only affects Power Users but is invisible to
admins.
When Office 2003 is updated to SP1, 2 or 3 through Microsoft Update either
as an admin account logged in or standard user, in a certain Excel
spreadsheet accessed via our intranet and also an MS Access Database (uses
SQL and requires macro security to be set to Low) causes installer messages
to pop up.
I know this would normally happen on a fresh profile but it happens every
time the files are accessed. In MS Access it says 'Installing Add-On' as
well. If you change that user to be an admin they don't get those messages.
I've tried just about everything but the solution at present seems to be
either making users admin or not installing any service packs.

 

[Eric A.]

Well it sounds if it is reconfiguring every time for non admin users then it
is getting an access denied in the background as it tries to write a file or
reg key, and thus tries to write it every time. Look in Eventvwr, and you
should see a note in there when it is configuring. It should tell you why it
is configuring.

You may want to open a case with MS at 800-936-4900. Obviously running
without service packs is not recommended.