Set Default "from" field in messages

[marty84]

I am working in a helpdesk environment. We all have personal e-mail addresses
but need replies from our e-mails to be to the helpdesk mailbox not our
personal ones (24 hour desk - they don't get seen). Using Outlook 2003 we all
have to remember to type the helpdesk address at the start of every message
to avoid this. Can we change the default to the helpdesk mailbox?

 

[Sue Mosher [MVP-Outlook]]

There's a tool to add that functionality to Outlook at http://www.ivasoft.biz