Setting a delegate to not mark items as read

[MParadis]

Our office has a user with an assistant set as a delegate in Outlook
(Exchange environment). Currently, if the assistant views an email in the
user's Mailbox, it is set to "Read" status, which can lead to confusion as to
which items have or have not been read by the user themself. Is there a
setting (both users have Outlook 2007 installed) that will stop items viewed
by the assistant from being set to "Read" status?

 

[Roady [MVP]]

Disable the option to automatically mark items as read.
Tools-> Options->tab Other-> button Reading Pane

 

[MParadis]

Thanks, but won't this apply to the assistant's mailbox as well? Is there a
way to disable it only for the shared mailbox?

 

[Roady [MVP]]

Yes, it applies to all mailboxes and no, you cannot set this option on a
per-mailbox level.
Personally, I always disable the option to automatically mark messages as
read and use CTRL+ENTER to mark them as read manually.

Another way to go would be that the assistant marks the messages that should
remain unread back to unread. As he/she is the assistant, shouldn't he/she
pre-process the manager's mail? Then the assistant can flag the items which
still needs attention of the manager and the manager can mark it as complete
when finished. There are other working scenarios as well of course.

 

[Kimberly]

Can I have found the one thing that Outlook does better than Lotus notes???
I sure hope not.

Microsoft really need to come up with a solution for this. I need to read
things and have them marked read for me and left marked unread for my boss.
This is essential! Yes I know remarking them is an option, but with the
number of emails I read each day that is a PITA.