Setting Out Of Office

[Brendan_O_Rourke]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange I am having a problem setting out of office. I can connect to the Exchange Server (Exchange 2007 - I don't know what SP) and send/receive mail, access the GAL, view public folders, view free/busy information and other people's calendars, etc. However when I try to set Out of Office I get a message saying I cannot connect to the Exchange server. Any ideas where I can start to diagnose this problem.

 

[Corentin Cras-Méneur]

Exchange I am having a problem setting out of office. I can connect to
the Exchange Server (Exchange 2007 - I don't know what SP) and
send/receive mail, access the GAL, view public folders, view free/busy
information and other people's calendars, etc. However when I try to
set Out of Office I get a message saying I cannot connect to the
Exchange server. Any ideas where I can start to diagnose this problem.

Well you might not have the proper rollup on the server.
You can always set up the OOF through the OWA page in your web browser
directly,


Corentin

 

[Brendan_O_Rourke]

Unfortunately I can't use the OWA capability as they haven't made this available yet. Hopefully they will soon.

I have also tried upgrading to EWS but the server mustn't be at the right build for this as it will not install.

Is there anyway I can find out the server version/roll up without going to IT support. Macs are not officially supported so I won't get support for connecting my Mac & Entourage to Exchange.

Thanks for the idea.

 

[Corentin Cras-Méneur]

Unfortunately I can't use the OWA capability as they haven't made this
available yet. Hopefully they will soon.

Really? ?Is your account even set as a proper Exchange account then or
are you using it as IMAP?

I have also tried upgrading to EWS but the server mustn't be at the
right build for this as it will not install.

Then there is no way you can set the OOF from your Mac. That's a
feature that's only available on the EWS version of Entourage.

Is there anyway I can find out the server version/roll up without going
to IT support. Macs are not officially supported so I won't get support
for connecting my Mac & Entourage to Exchange.

Well you can from the OWA page, but if it's not available, I don’t see
what else you could do.

          Corentin

 

[Brendan_O_Rourke]

Corentin

Thanks for your response.

Unfortunately I can't use the OWA capability as they haven't made this
> available yet. Hopefully they will soon.

Really? ?Is your account even set as a proper Exchange account then or
> are you using it as IMAP?

No it is an exchange server but they have exposed the OWA interface across the business yet - its in the process of being tested. Also they put it behind a gateway which means I am not sure the OWA interface will work from Entourage yet.

> I have also tried upgrading to EWS but the server mustn't be at the
> right build for this as it will not install.

Then there is no way you can set the OOF from your Mac. That's a
> feature that's only available on the EWS version of Entourage.

On Entourage 2008 (not EWS) I have used OOF before when I have connected via the OWA option. Will it not work with a direct connection to the Exchange server across the network? That seems strange.

> Is there anyway I can find out the server version/roll up without going
> to IT support. Macs are not officially supported so I won't get support
> for connecting my Mac & Entourage to Exchange.

Well you can from the OWA page, but if it's not available, I don’t see
> what else you could do.

OK. Thanks for your help and advice. I do have access via a PC and Outlook 2007 so I can use that to set OOF. Is there a way using Outlook that I can find the server version?

          Corentin

 

[Corentin Cras-Méneur]

OK. Thanks for your help and advice. I do have access via a PC and
Outlook 2007 so I can use that to set OOF. Is there a way using Outlook
that I can find the server version?

I wouldn't know. I'm trying to stay away from Outlook as much as I can,
You might repost this question in an Outlook group....

Corentin