Setting up an Account by Looking at Another

[suppersppy]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I work on a mac but the IT department will only help with a PC. I have a PC on my desk that is running Microsoft Outlook 2003 SP3 and I just got Office 2008 Standard Edition for the mac. I have never set up email with an exchange server before and I have to figure it all out with no help and the windows PC to reference the settings.

The thing that really has me confused is the authentication section. On the PC under security it says Kerberos/NTLM Password Authentication so I think that on the Mac I want to choose the "Use kerberous Authentication" radio button but once I do that I am lost when it comes to setting up the account. How do I go about finding the information I need by looking at the PC?

 

[Diane Ross]

How do I go about finding the information I need by looking at the PC?

See if these tutorials help:

Help and How-To for Microsoft for Mac Office Products | Mactopia
<http://tinyurl.com/5sg5cx>

There are several more in the left sidebar for Configuring Exchange
Accounts.

 

[suppersppy]

So I let the assistant do it's thing and it asked me for the domain, the account ID, and the password. I believe that I know the account ID and the password but I don't know the domain. Where do I find that info when looking at the PC , which works?

 

[Diane Ross]

So I let the assistant do it's thing and it asked me for the domain, the
account ID, and the password. I believe that I know the account ID and the
password but I don't know the domain. Where do I find that info when looking
at the PC , which works?

I just moved my test Exchange account to a new user and this is what I used:

Under the Server info it lists the Exchange server. http://rapier.xxxx.net

For Domain I entered the xxxx part.

The account ID was the part before the @ in my email address.

Once you get setup, take a screenshot of each tab's settings. I like to save
the password as part of the screenshot name, but then I don't have security
concerns at my home.

Exchange is not my area of expertise. Hopefully one of the Exchange folks
will come along shortly with help.

 

[suppersppy]

I think I don't know my username actually. Anyway to find that from the windows PC also.

 

[suppersppy]

how do I get to the server info? I went to tools->E-Mail Accounts->Microsoft Exchange Server->change->more settings. Nothing about server info anywhere along the way.

 

[William Smith [MVP]]

I work on a mac but the IT department will only help with a PC. I
have a PC on my desk that is running Microsoft Outlook 2003 SP3 and I
just got Office 2008 Standard Edition for the mac. I have never set
up email with an exchange server before and I have to figure it all
out with no help and the windows PC to reference the settings.

The thing that really has me confused is the authentication section.
On the PC under security it says Kerberos/NTLM Password
Authentication so I think that on the Mac I want to choose the "Use
kerberous Authentication" radio button but once I do that I am lost
when it comes to setting up the account. How do I go about finding
the information I need by looking at the PC?

These instructions are valid for both Entourage 2004 and 2008.

"Connecting Entourage to an Exchange Server at work"
<http://entourage.mvps.org/exchange/exchangeatwork.html>

Follow these instructions to determine your servers:

1. Log in to your account using Outlook for Windows.

2. Locate the Outlook icon in the System Tray near the clock.

3. Hold the Control key and right-click the Outlook icon.

4. Select Connection Status... from the contextual menu.

You can use Kerberos only if you log in to your Mac computer with a name
and password that you use for other network resources such as servers.
If you don't log in to your Mac or you know that you are using an
account that only works for that Mac then you can't use Kerberos.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[suppersppy]

This was super helpful. Now I know I don't want kerberos and I have some more information available. Following your directions under server name it shows yoda.local.xxx.xxx type Directory and exchange2.local.xxx.xxx type mail. So I think that yoda.local.xxx.xxx is what I put under the advanced tab and "public servers folder". That means I still don't know my domain and I don't know the LDAP Server. How do I find those two pieces of information?

 

[suppersppy]

So I went to the PC and entered echo%logonserver%, according to <http://csaborio.wordpress.com/2008/01/22/what-is-my-ldap-server/>, and got back /yoda. Not quite sure how to interpret that though.

 

[William Smith [MVP]]

This was super helpful. Now I know I don't want kerberos and I have
some more information available. Following your directions under
server name it shows yoda.local.xxx.xxx type Directory and
exchange2.local.xxx.xxx type mail. So I think that yoda.local.xxx.xxx
is what I put under the advanced tab and "public servers folder".
That means I still don't know my domain and I don't know the LDAP
Server. How do I find those two pieces of information?

You'll find all the server names using the instructions I provided to
determine your servers.

When you log in to a Windows computer do you see two or three fields? If
you see two then look for an options button to display a third field.
This is your domain.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Josh]

Thanks everybody for all of the help. I wish I could put down how it all worked out but I can't. The automatic assistant BTW did not work. It just errored out every time. What did end up working was finding another mac in the building [there are a couple] that had the settings I needed. Thanks again, for better or worse I have entourage working.

 

[Diane Ross]

Thanks for the feedback. I suggest you also send this via feedback under
Help. When the MVPs meet with the developers, we try to make sure basics
like this get attention.