Settings View Options problem

[Karis]

Hello Team!

I am working with Project Server 2007, and i'm having troubles with the
settings-> View options on Project center views, the end users change this
options and sometimes the views displays the error "Project Center cannot
access the project(s) you are trying to view. It is most likely that you
either don't have permissions to view the project, another user has deleted
this project(s) before you were able to view it or that another user is in
the process of publishing the project" and as Project Server is trained to
remember the users selection for the next visit, the users can not see this
view again, specially when they close the settings section, because they can
not change the view options and the view show this error for ever.

Do you know if is possible to set defaults settings on this page? or "turn
of" the user selections for the next visit?

I really appreciate your comments. Thanks in advance.

 

[Gary Chefetz]

Karis:

Are you speaking of views that you select in the Project Center itself, or
the views of individual projects once you drill down into one?

 

[Karis]

Hi Gary,

Thanks for your response, yes i am speaking about the views that i select on
the project center itself (like summary, cost, etc), (my user has the "My
organization" category, and i granted permissions for all views on this
category), i have been testing different options but nothing works

.... for your information if my user open one project directly without use
the project center view, he can read the project details perfectly. so it
think the problem is on this page.

 

[Gary Chefetz]

Karis:

I'm trying to determine what the root cause is here, so I am going to assume
that you are running some very large projects. That's about the only thing
I've seen that can cause this behavior. You should probably increase your
SQL timeout to address this. Also, make sure that your database is healthy
and you have a good maintenance plan in place that includes updating
statistics on the database. As a workaround, you might publish a dummy
Project Plan that contains nothing, so that it does not incur a server load,
and have your users open this plan to reset their view settings.