Setup Assistance and Software Update - dissable

[StuInKingston]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Hi there,

I work in a HE College and we've just installed Office '08 in one of our labs. When students log into their accounts and we have disabled the Setup/Updater it all crashes. Enable them and they get to use Office but we don't want them at least having the option to use the Updater.

Is there a way to at least disable the updater appearing for every first time user please?

 

[Diane Ross]

I work in a HE College and we've just installed Office '08 in one of our labs.
When students log into their accounts and we have disabled the Setup/Updater
it all crashes. Enable them and they get to use Office but we don't want them
at least having the option to use the Updater.

Is there a way to at least disable the updater appearing for every first time
user please?

This is the loop problem described here with fix.

<http://www.entourage.mvps.org/error/install_update.html#fails2>

 

[Stu Tait]

Hi there, thanks for the response.

However that will require me to go through every student account deleting files. There might be a miss understanding here to to what I'm asking, I'll rephrase this hopefully...

We have a room of iMacs with Office '08 installed onto them. This room is used by up to 80 different students during a week all with their own network account.

When these students log in to a iMac for the first time and open any of the Office software Setup Assistant will open followed by Autoupdater.

Once they have made their way through all this it is no longer an issue and ceases to happen again, unless they did not select manual update, and then an update occurs and they get Autoupdate appear, which they can't use as they don't have Admin privileges to do installs.

So we disabled access to Set-up Assistance and Autoupdater but this does not allow Word etc to run. Tried just disabling Autoupdater but this also caused problems for first time users.

Ideal solution would be like it was with Office '04. I don't mind Setup Assistance loading for frist time users, I just don't want students getting asked to update the software.

This is just for the first time use of Office this isn't something that occurs every time someone uses Office on their account.

 

[Diane Ross]

I ran this past the developer and currently there is no way to change this.
They are looking into it for situations like this.

 

[Daiya Mitchell]

I'm not sure what you mean by "disabling Autoupdater" but the AU has a
"Check Manually" setting, which I always use, and it causes no problems.
If you set it to that instead of trying to disable it, will that work?

Also, are you getting new students every week? because once everyone
has used Office once, then you should be able to change all the accounts
to Check Manually for Updates, shouldn't you?

Alternatively, since students are doing setup anyhow, can you instruct
them to choose Manual Updates?

 

[Diane Ross]

Received a possible fix:

Delete MAU from all the machines. This will not cause any issues with the
Setup Assistant. Are you using ARD to push out the updates? If you are going
to each machine, you could just download the update and run it.

Let me know if this helps.

Path for MAU:

/Library/Application Support/Microsoft/MAU2.0