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Message: [QUOTE="Milly Staples [MVP - Outlook], post: 4374423"] You have answered your own question. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, summer asked: | I want to add new stationery to my Outlook 2003. They are Win32 | Cabinet Self-Extractor files. I have the files downloaded but when I | click to run them the following popup occurs: | | Setup Error: | | Setup has detected that you do not have an Office 2000 family product | installed on this machine. Before this download can be installed you | must first install an Office 2000 family product. To find out which | products are part of the Office 2000 family, go to | [URL]http://officeupdate.microsoft.com/info/o2kprods.htm[/URL]. | | I went to that location but nothing there indicates what "family | product" I need. I've got a new machine with all my updates except | the newest one to Office. I don't want to install that one because | everyone is having trouble with it and it will take more than two | hours to download on my dialup. Besides before this newest Office | update was available, I still couldn't open the new stationery! | | Can you tell me what "office 2000 family product" I need? | | One thing I should mention. I didn't download these stationery files | using Outlook, through the "pick stationery" menu option, but went | directly to the MS site and downloaded it that way. I'm wondering if | that made the difference in being unable to "run" this stationery. | Thanks for your help! [/QUOTE]

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