Several public folder questions

[Winthrop_IT_guy]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Hello all.

We use an Exchange 2003 server on campus. We have users on Mac with several problems related to a public folder. This public folder is populated with .rtf files. We have noted a few problems with this.

1) Entourage will not even show the contetns of the folder since all are .rtf messages.

2) When going through the Exchange web app you can see the contents of the folder. When you attempt to selct one it gives a 'HTTP/1.1 403 Forbidden' error

3) We added a test message with the .rtf file as an attachment. This did not fix any of the problems.

4) We tried adding a test message as a .txt file. That did work. The document could be opened.

Is there a way to fix this? Changing the contents of the public folder to messages with attachments is not really a feasable or timely fix. If we did that and could open the .rtf in that manner, we might consider that. Having to change the contents to messages and changing the attachments to .txt files is a bit too much.

Any help would be appreciated.

Joey Martin
Winthrop University

 

[William Smith [MVP]]

We use an Exchange 2003 server on campus. We have users on Mac with
several problems related to a public folder. This public folder is
populated with .rtf files. We have noted a few problems with this.

1) Entourage will not even show the contetns of the folder since all
are .rtf messages.

Simply put: Entourage only supports mail messages, address books and
calendars in public folders. Files of any type are not supported.

Please be sure to let Microsoft know you'd like to see this feature in
future versions by using the Help --> Send Feedback mechanism in any
Office application.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Winthrop_IT_guy]

Thank you for the reply.

I understand that Entourage does not allow for any files at all. However, why do we receve errors on attachments. Does Entourage somehow override the OS's file proprties? Why do you think we can open attached .txt files in the public folders but nothing else?

 

[William Smith [MVP]]

I understand that Entourage does not allow for any files at all.
However, why do we receve errors on attachments. Does Entourage
somehow override the OS's file proprties? Why do you think we can
open attached .txt files in the public folders but nothing else?

I can only offer a guess:

Mail messages, calendar events and contacts are really just plain text
items themselves. They may have a little HTML code added for formatting
but they are still just plain text.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>