Shadows printing with solid black box

[cmstone]

I'm working with PowerPoint 2004 and have discovered that every time I
try to print a shape that has a shadow, the shadow prints as a solid
black box around the object. In looking through Help, I see that this
is a compatibility issue with earlier versions, but I've found no way
to fix the problem. Can anyone help me find a solution to this problem?
Your help is GREATLY appreciated. Thank you!

 

[Steve Rindsberg]

I'm working with PowerPoint 2004 and have discovered that every time I
try to print a shape that has a shadow, the shadow prints as a solid
black box around the object. In looking through Help, I see that this
is a compatibility issue with earlier versions, but I've found no way
to fix the problem. Can anyone help me find a solution to this problem?
Your help is GREATLY appreciated. Thank you!

Check to see if the shadow is set to be transparent. If so, try with a
non-transparent shadow instead.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[cmstone]

Check to see if the shadow is set to be transparent. If so, try with a
non-transparent shadow instead.

With transparency set to 0, the problem still persists.

 

[Steve Rindsberg]

With transparency set to 0, the problem still persists.

Lightbulb. But is it the right one?

Are you printing to a B/W printer? If so, try selecting Grayscale or Color
mode in PPT's print dialog. Print a slide or two as a test.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[cmstone]

Lightbulb. But is it the right one?

Are you printing to a B/W printer? If so, try selecting Grayscale or Color
mode in PPT's print dialog. Print a slide or two as a test.

It prints this way both on our Black and White (HP 2420) and our color
(HP 8500); I've tried grayscale going to the color and color going to
the color.

All my print jobs go through a UNIX server before getting to the
printer; could there be a translation error somewhere along the way?

I actually talked to PowerPoint support about this today and the only
conclusion we've come to is that it's either a problem with the program
installation (unlikely since I'm not the only one with this issue) or
that it's something to do with the printers/drivers themselves.

 

[Jim Gordon]

Hi,

This is somewhat of a long shot, but be sure you don't have the printer
set to draft or low quality mode.

-Jim Gordon
Mac MVP

 

[Steve Rindsberg]

Are you printing to a B/W printer? If so, try selecting Grayscale or Color

It prints this way both on our Black and White (HP 2420) and our color
(HP 8500); I've tried grayscale going to the color and color going to
the color.

All my print jobs go through a UNIX server before getting to the
printer; could there be a translation error somewhere along the way?

Anything's possible but it doesn't seem likely; that kind of thing more often
results in a job that won't print, prints partial pages or spews reams of
gibberish.

Can you reproduce the effect in a simple one slide file with just a single
object or two?

If so, I'd be happy to have a look, at least in PPTX and in the Windows
versions. I don't have the latest PPT version, but even that might tell us
something. Email to steve at-sign pptools dot com

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[picardmeisterNO]

What OS version are you running? Do you see the same problem if you
click Preview instead of Print from the Print dialog? Does
checking/unchecking Soft Proof while in Preview make any difference?