Share Mailbox -read/unread

[Peter Neumaier]

Hi,

8 users are sharing an outlook (ver. 2003/SP2) mailbox. The mailbox
"receives" hundreds of emails per day, the first of the 8 users who
reads an email out of this mailbox sets it to "READ", which unbolds the
email in the INBOX, making it very inconvenient for the following
mailbox users to determine which email already got read by them and
which is to be read.

Ideally, the emails in the INBOX get marked as unread only for the user
who really read it, as long a particular user didn't read the email it
should remain as UNREAD. Is that possible to set up? If not, any other
suggestion?

Thanks,
Peter

 

[Roady [MVP]]

You can do this with a Public Folder and enable it to remember per user
read/write status. Don't make this folder too big when you enable this
option or it will be a performance hog on Exchange.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi,

8 users are sharing an outlook (ver. 2003/SP2) mailbox. The mailbox
"receives" hundreds of emails per day, the first of the 8 users who
reads an email out of this mailbox sets it to "READ", which unbolds the
email in the INBOX, making it very inconvenient for the following
mailbox users to determine which email already got read by them and
which is to be read.

Ideally, the emails in the INBOX get marked as unread only for the user
who really read it, as long a particular user didn't read the email it
should remain as UNREAD. Is that possible to set up? If not, any other
suggestion?

Thanks,
Peter

 

[Peter Neumaier]

Roady,

thanks for the quick follow up.
what is the size you would consider a mailbox being big and how/where
can I set up this feature up for remembering read/write status?

Cheers,
Peter

 

[Roady [MVP]]

Big; not in size but in the amount of items and anmount of people that
access that folder. It all depends on the scaling of your Exchange server
and size of your entire environment. There is no straightforward answer for
this other than monitor the performance of your server. You can set it up on
the properties of the Public Folder in Exchange System Admin. I can't give
you more detailed instructions at the moment as my Exchange (test)server
kinda died on me some days ago. For more instructions ask in an Exchange
newsgroup instead.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Roady,

thanks for the quick follow up.
what is the size you would consider a mailbox being big and how/where
can I set up this feature up for remembering read/write status?

Cheers,
Peter