Shared Calendars

[Jim Morgan]

We have a department where various advisors and counselors share calendars...
a new hire was set up identically to the others and cannot print others
calendars. She gets an error 'The messaging interface has returned an
unknown error. If the problem persists, restart Outlook.' Of course
restarting has no positive effect on the problem.

 

[Attila]

I have come accross this error before, and here is what worked for me.
This usually happens if the user does not have designate or access rights to
the taskpad of the other user.

You need to have the user print without TaskPad Information
Follow these steps to deselect the TaskPad option when printing the Daily
Style:

1. Open the shared calendar.
2. On the Outlook File menu, click Print.
3. Under Print Style, click to select Daily Style and click Page Setup.
4. Click TaskPad to deselect it.
5. Click OK and OK to close and print.

Attila