Shared document will not open for user

[forbes]

Hi,
I have a user who is using Excel 2003 on Windows XP. She has a shared
workbook that is password-protected on a shared drive. Everyone who
has access to the spreadsheet can open it, except for her. It is only
this spreadsheet. Her password works fine on other spreadsheets and
documents. (This is Excel-level password protection, Tools >
Protection >Protect Workbook. )

There is no error message. She enters her password, and a blank
instance of Excel opens. Any ideas about how to fix this?


Thanks!
Kim

 

[Jim Thomlinson]

Select Tools -> Options -> General tab and Uncheck "Ignore other applications"