Shared notebook slow and prone to crashing

[BJ7200]

I have a shared notebook that acts like as a knowledge base. There are
probably 30 users and the notebook is hosted on a file server. Many users
are experiencing slowness, hanging, and crashing of OneNote. My theory is it
has something to do with the hundreds of shortcuts to the notebook that show
up as section tabs. I'm not sure how these are being created. I tried
removing them and that made many users experience worse. Prior to removing
the shortcut links, the performance was better and did not crash that often.

Can anyone tell me what the shortcut tabs are and if they are causing the
performance issues or if I don't have something setup correctly.

thanks.

 

[Ilya Koulchin]

I have a shared notebook that acts like as a knowledge base. There are
probably 30 users and the notebook is hosted on a file server. Many users
are experiencing slowness, hanging, and crashing of OneNote. My theory is it
has something to do with the hundreds of shortcuts to the notebook that show
up as section tabs. I'm not sure how these are being created. I tried
removing them and that made many users experience worse. Prior to removing
the shortcut links, the performance was better and did not crash that often.

The shortcut duplication might happen if some of the users deleted the
shortcut from the notebook while others had been making changes in the
section that the shortcut points to. To fix this, first rename the
section that the shortcut points to. After that, have the users launch
OneNote, and after most of the users see the renamed section you can
delete the shortcuts.


Ilya

 

[Ben M. Schorr - MVP (OneNote)]

Out of curiousity are the users opening the notebook from a mapped drive
("O:\Notebook.one") or from an IP address like
("\\192.168.4.1\Share\Notebook.one")


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[BJ7200]

Thanks for the responses. I will try renaming the section.

The users get to the notebook via the second option
\\nameofserver\folder\folder\onenotenotebook.

The page that has the shortcuts being created is the table of contents. It
has links to all the other sections within the notebook. No other sections
have these shortcuts.

Thanks.