Sharing custom contacts

[tdstr]

Exchange 2003 and Outlook 2003

I have a user who created several custom contacts lists who would like
to share with her secretary. She was able to share each custom contact
list from her Outlook with the proper permissions, no problem. However,
when her secretary chooses 'Open Other User's Folder' only the default
Contacts list comes up.

I'm assuming since the user was able to share those individual custom
contact lists that the problem could be her secretary's Outlook
configuration.

Anyone have any idea what's being done wrong here?

 

[Sue Mosher [MVP-Outlook]]

To provide access to a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tdstr]

To provide access to a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033

Sue, thank you for those links. I also verified that I had 'Folder
Visable' when I started this. Didn't really help me.

I did the secretary rights to the users mailbox via Exchange admin and
then have the secretary's outlook open up the users mailbox like you
mentioned. Not exactly happy that I had to go that route as I only was
concerned with just the custom contacts but it works. Thanx!

Thinking back now, this really shouldn't have been such difficult task
to something so simple. Never had this problem with other groupware apps.

 

[Sue Mosher [MVP-Outlook]]

It's much, much simpler in Outlook 2007.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[tdstr]

It's much, much simpler in Outlook 2007.

Well I should hope so!

Still, O2007 won't be a reality here until 2008 at the earliest.

Thanx again!

 

[Ladybug]

Thank you Sue for your detailed instructions. It helped me so much to figure
out this mystery of why we couldn't VIEW the folders even though we had given
permissions.