shift key and capitalization

[lawinvest]

Hello: When I use one shift key to capitalize (say the right) and then
type a word and need to use the left shift key, it won't capitalize.
The same thing also happens in reverse (left to right). what is wrong?
thanks

 

[zkid]

I think the Word General Questions would be a better forum for this.
However, it sounds like a normal template problem. Did it go away with the
last reboot? If not, you might want to try renaming the normal template to
force Word to create a fresh template.