Short Cut keys not saving in word 2003

[Sean]

The short cut keys are not saving in word when word exits

 

[Suzanne S. Barnhill]

Are you being prompted to save the Normal template? If so, are you saying
yes?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Sean]

No word is not asking me to save anything but my doc's.

 

[Suzanne S. Barnhill]

Okay, on the Save tab of Tools | Options, make sure that you have "Prompt to
save the Normal template" checked. If you create new shortcuts and save them
in Normal.dot and are not prompted to save when you quit Word, then
something is interfering. One known culprit is Adobe Acrobat 7.0 (I think).

You can force a save of Normal.dot by pressing Shift while you click the
File menu. This will force the menu to display the Save All command. Use
that (you can decline to save any open documents you don't want to save) and
Normal.dot will be saved.

If that still doesn't work, then are you on a corporate network that might
be resetting Normal.dot at startup? If so, you'll need to save your
shortcuts in a global template placed in Word's Startup folder.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Sean]

Thanks a million Suzann

Sean

Okay, on the Save tab of Tools | Options, make sure that you have "Prompt to
save the Normal template" checked. If you create new shortcuts and save them
in Normal.dot and are not prompted to save when you quit Word, then
something is interfering. One known culprit is Adobe Acrobat 7.0 (I think).

You can force a save of Normal.dot by pressing Shift while you click the
File menu. This will force the menu to display the Save All command. Use
that (you can decline to save any open documents you don't want to save) and
Normal.dot will be saved.

If that still doesn't work, then are you on a corporate network that might
be resetting Normal.dot at startup? If so, you'll need to save your
shortcuts in a global template placed in Word's Startup folder.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org