Shortcut Bar won't load

[Nancy]

My Microsoft Office Shortcut Bar will not load after rebooting. I clicked on
the edge of the S/B and clicked yes, start next time I start computer but
nothing happens.

 

[Graham]

I have exactly the same problem - see later post. I ahve yet to receive any
replies but if you havea look at my post you can see I did try to resolve it.
This approach has been successful before but not this time! I'll keep you
updated if I resolve it. Damn annoying isn't it?!

Graham

 

[Beth Melton]

What version of Office are you using? You may need to manually create
a shortcut to MSOffice.exe and place it in your Startup folder.

Although the default shortcut was to Osa.exe with the -b -l switches
rather than MSOffice.exe. The properties of the shortcut would look
something like:
Osa.exe -b -l.

Either shortcut will load the OSB. For more on what Osa.exe does take
a look at this article which is applicable to Office 2000 and Office
XP:
http://support.microsoft.com/?kbid=290144

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham]

Sorry to crash in on this. Beth, you have also been trying to resolve this
for me too. Just a point, I have checked my registry as the help suggests,
and confirm I have the correct shortcut toolbar setting, butteh OSA setting
is different. It is in 10/Shortcut bar/SIA/OSA.exe and is set as a reg.binary
type with zero length binary value. (Or is this down to using Students 2002
version?) I cannot add "1" to it. ALso, where/how does one apply the -l or -b
settings?

 

[Beth Melton]

Answering the prompt to allow the OSB to start when Windows starts
will create the keys in the Registry. What you need to do now is to
create a Shortcut to Osa.exe -b -l and place it in your Windows
Startup folder.

If you don't know how to create a shortcut then right-click the
Desktop and select New/Shortcut. Once you have it created, right-drag
it onto your Start Menu and drop it in the Startup folder. When
prompted select "Move here".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham]

Yes, I tried that but not successfully. I have two OSA files when I search:-
an OSA application file in Office 10, and OSA.exe-2cd63980.pf in the
prefetch. I placed the first into the start up but nothing has happened. I
cannot find a file with the suffixes -b-l you mention.

 

[Beth Melton]

A switch is something you need to add at the end of the command. Once
you have the shortcut to OSA.exe you'll need to add the switches at
the end. It should look something like:

osa.exe -b -l

Note the spaces in the example.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham]

I undertand the swithc bit now, but I still can't find the osa.exe. If you
look at the last post I made you'll see that I can only find 2 osa files as
noted. Am I missing it for some reason, adn if so, why won't it relaod when I
try to repair?

G

 

[Beth Melton]

Just so you know, I'm going primarily on memory here - the OSB was
discontinued in Office 2003 and I no longer have Office XP (10)
installed so I don't have what you are seeing on your system.

You noted you found two files, "OSA application file in Office 10, and
OSA.exe-2cd63980.pf in the prefetch." Isn't the first file you
referenced OSA.exe? You noted it was an 'application file' so that
should be the file you are looking for.

I suspect what is happening is you aren't showing the file extensions.
If they're hidden then you won't see the extension for known file
types. .pf, for example, isn't a known file type and that's why you
are seeing it. To see if this is the case, in the Windows Explorer, go
to Tools/Folder Options and on the View tab, turn off "Hide extensions
for known file types".

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham]

You were right - it is the OSA.exe. So progress! But you were also right
about my version of Office being different to that which is referred to in
the link about OSA you gave me in one of your previous answers. Accrodingly,
it is still not working.

When I have identified the OSA.exe, how do I add the -b and -l suffixes?

ALso when I follow your instructions and add it to start up, it still
doesn't work. Any ideas?

 

[Beth Melton]

Right-click the shortcut you created to Osa.exe in your Startup folder
and select Properties. On the Shortcut tab in the Target text box,
place your insertion point at the end of the command line (the target
path), press your spacebar, type -b, press your spacebar, type -l.
Click OK.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Graham]

Yep, done that but it still doesn't work. Any more ideas?

G

 

[Beth Melton]

Here's what I posted initially:

"You may need to manually create a shortcut to MSOffice.exe and place
it in your Startup folder"

Aside from that, I'm sorry I don't have any other ideas. :-(
Unfortunately, since I'm using Office 2003 and Office 2007 I'm unable
to see what you are seeing. I have recreated the OSA.exe -b -l
shortcut in the past and I'm not sure why it isn't working for you.

Although, you might try opening any Office application, using Help
Detect and Repair and when prompted all it to recreate your shortcuts.

If that doesn't work then perhaps someone else has an idea??

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/