"Show Full Menus" Setting Doesn't Stick

B

beachcity1124

I'll apologize up front on this: this was asked earlier this year and the
problem was resolved but it's reoccurred and I've lost the documentation--and
the post is no longer on the board.

Whether in Outlook or in Office, I've set the menus to "Always Show Full
Menus", however, the setting does not stick. After closing down the
application (and even rebooting), the setting is back to showing only partial
menus.

I'm using XP SP2 and Office Pro 2003.

Any solutions would be appreciated!

Thanks,
 
N

Nick

Not positive in 2003, but in 2000, open Word --> Tools --> Customize -->
Options Tab --> Uncheck "Menus show recently used commands first"

2003 should be at a similar location.
 
B

beachcity1124

True, that's what I used, however, after closing the application (or even
after rebooting), the full menus still aren't there.

thanks,
 
B

Brian Tillman [MVP - Outlook]

True, that's what I used, however, after closing the application (or even
after rebooting), the full menus still aren't there.

So are you doing this in Word or in Outlook? Word's settings won't affect
Outlook.
 
B

beachcity1124

I'm in Outlook. However, the same thing happens in Word, too.

BTW, I seem to recall from before that there was something to do with
Acrobat; I have Acrobat 8 Pro (full version) installed.

thanks,
 
B

Brian Tillman [MVP - Outlook]

I'm in Outlook. However, the same thing happens in Word, too.

BTW, I seem to recall from before that there was something to do with
Acrobat; I have Acrobat 8 Pro (full version) installed.

Try uninstalling PDFMaker and see if that makes a difference.
 

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