Show/Hide Gridlines not Available in Word 2000

[Guest]

In any new doc. created, show/hide gridlines feature is
not available. All the sp's have been installed, checked
the drawing toolbar- draw-grid-Display gridlines on
screen is turned off. This feature is greyed out in the
normal.dot template. The normal.dot template has not
been altered in any way- this is a fresh install.

Thanks

 

[Suzanne S. Barnhill]

There may be some confusion here. If you're talking about Show/Hide
Gridlines on the Table menu, this is available only when the insertion point
is in a table. The "Display gridlines on screen" feature on the Draw menu is
something entirely different.

 

[Guest]

I'm talking about from within a table and the insertion
point is within the table. I mentioned the drawing
toolbar as it was referenced in another posting.
I am not unique as several of our users are experiencing
this problem.
Thanks

 

[Suzanne S. Barnhill]

If by "not available" you mean that the command is missing from the Table
menu, see http://word.mvps.org/FAQs/Customization/RestoreMenuCmd.htm

 

[Guest]

I meant the feature is greyed out. It is showing on the
menus for all affected users.

 

[Suzanne S. Barnhill]

Actually, this command should be available whether you're in a table or not
and even if the document is protected for forms. I would suggest that you
send the users to the article I recommended
(http://word.mvps.org/FAQs/Customization/RestoreMenuCmd.htm) and have them
add the menu item from scratch. If the newly added menu item works as it
should, they can delete the dysfunctional one.

 

[Guest]

Thanks for your suggestions. However it appears to be
associated with SP3 as this is not an issue with those
users who have not been upgraded to SP3.

-----Original Message-----
Actually, this command should be available whether you're in a table or not
and even if the document is protected for forms. I would suggest that you
send the users to the article I recommended

(http://word.mvps.org/FAQs/Customization/RestoreMenuCmd.ht
m) and have them