Show tracking in the email

4

4mger

Outlook stopped storing tracking info in the email sent. The show tab never
appears eventhough i get the receipt in the inbox it never connects to the
email like it used to. Any suggestions? I use the tracking when emails are
journaled, without it, I have to journal the read receipts too. Thanks!
 
D

Diane Poremsky [MVP]

is the original still in the sent folder when the receipt is returned? does
the receipt have the receipt icon or a normal mail icon?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
4

4mger

It doesn't matter if it is in the sent box, or journal. Still has the normal
mail icon. It used to work until about a week ago. Don't think I changed
anything.
 

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