D
Doug
Hi Folks,
Using Outlook 2007 with BCM installed.
Under the Folder List, when I view the "Business Contact Manager |
Communication History" folder, one of the default columns is "Linked
To". This shows me the name of the contact that the item is linked to
(obviously) using the not-so-obvious field name "ParentDisplayName".
However, when I'm viewing email under "Personal Folders |Inbox"
there's no column there to show me if an email message has been
automatically linked to a contact or not, and if so ... who?
I've gone into the Customize Current View option and have looked
through all the available fields for the Inbox Folder, but I can't
seem to find the right field/column that will allow me to see the name
of the related contact. I know the information is there, because I
can manually right click on an email in my Inbox, select "Link to
Record" and the correct contact name appears in the "Linked Records"
section of the pop up. But I just can't figure out how to tell who the
related contacts are (when available) in my inbox without manually
clicking on each email, one at a time.
What am I missing?
Thanks.
Doug
Using Outlook 2007 with BCM installed.
Under the Folder List, when I view the "Business Contact Manager |
Communication History" folder, one of the default columns is "Linked
To". This shows me the name of the contact that the item is linked to
(obviously) using the not-so-obvious field name "ParentDisplayName".
However, when I'm viewing email under "Personal Folders |Inbox"
there's no column there to show me if an email message has been
automatically linked to a contact or not, and if so ... who?
I've gone into the Customize Current View option and have looked
through all the available fields for the Inbox Folder, but I can't
seem to find the right field/column that will allow me to see the name
of the related contact. I know the information is there, because I
can manually right click on an email in my Inbox, select "Link to
Record" and the correct contact name appears in the "Linked Records"
section of the pop up. But I just can't figure out how to tell who the
related contacts are (when available) in my inbox without manually
clicking on each email, one at a time.
What am I missing?
Thanks.
Doug