Shutdown Problems

F

Fay Parry

When shutting down my computer I have been plagued for 4
months by message "An error has occurred. To continue:
Press Enter to return to Windows, or Press CTRL + ALT +
DEL to restart your computer. If you do this, you will
lose any unsaved information in all open applications.
File Name: VMM(01) + 00009A71 Error: 0D : 0028 : C000AA71
Press any key to continue" CTRL ALT DEL does not work,
pressing Enter works 1 out of 100 times. For those 99
times I must hold power key in till shut down occurs which
is not recommended. Help!!
 

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