Signature Block Problem-funny characters

[Gwen Powell]

Hi,
I have one person who cannot get a clean signature block. It looks perfect
when it is created or edited. But when it is used, it always starts with
 I have tried all types of ways to make the signature block. Even if I
create a blank signature block we get the same problem when the signature is
inserted into the new emails. Does anyone have a fix for this?
Thanks very much,
Gwen Powell

 

[dlw]

I always edit the html file directly, it's in documents and settings /
username / application data / microsoft / signatures

 

[Gwen Powell]

Thanks,
That is perfect for me.
Gwen

I always edit the html file directly, it's in documents and settings /
username / application data / microsoft / signatures

 

[Gwen Powell]

Hi,
Editing the htm worked the first time. But, when they changed the signature
line and the characters returned, it is not resolving the problem. I have
edited the htm code to no avail. I have tried it with Outlook closed, I have
tried using Word as the editor (big mistake), restored, etc. Now, once
again, I am at wit's end. The user just live with it instead of re-stalling
his system.
Any other ideas?
Thanks,
Gwen

 

[ktdunn]

I have a user with this problem, it just came up when they went in to edit
their signature and the same exact characters are appearing (). I tried to
edit the signature file within outlook, outside of outlook, using Advanced
Edit and nothing worked. I would appreciate any other ideas.

 

[Brian Tillman [MVP - Outlook]]

I have a user with this problem, it just came up when they went in to edit
their signature and the same exact characters are appearing (). I tried
to
edit the signature file within outlook, outside of outlook, using Advanced
Edit and nothing worked. I would appreciate any other ideas.

Sounds like a UTF-8 encoding problem.
http://www.google.com/search?hl=en&q=+characters&aq=1&oq=

 

[ktdunn]

That was one of the things that I did try. I deleted any signatures and
created a new signature; I just typed in the user's name. It still had the
characters.

that indicates a unicode font issue - I'd try a new signature and use only
letters and numbers - no dashes, hyphens, quotes etc.

--
Diane Poremsky [MVP - Outlook]
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I have a user with this problem, it just came up when they went in to edit
their signature and the same exact characters are appearing (). I
tried to
edit the signature file within outlook, outside of outlook, using Advanced
Edit and nothing worked. I would appreciate any other ideas.

 

[ktdunn]

That appears to be the problem, now I just need to figure out how and where
to fix it.