Signature Error

M

Michael Cerda

I have a user whom is trying to create a new signature. Everytime he tries
to put his cursor in the Preview area he gets an "Ordinal 414 could not be
located in the link library" I had him delete the signature profile and
create a new one. Everytime he gets the the part to put his info in, he gets
the same error. What could be causing this and how can I fix it?
 
M

Milly Staples [MVP - Outlook]

Sigh, what version of Outlook please?

Where is he creating this signature? Is it being copied from text someplace
or is he starting from scratch?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Michael Cerda asked:

| I have a user whom is trying to create a new signature. Everytime he
| tries to put his cursor in the Preview area he gets an "Ordinal 414
| could not be located in the link library" I had him delete the
| signature profile and create a new one. Everytime he gets the the
| part to put his info in, he gets the same error. What could be
| causing this and how can I fix it?
 

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