Signature is placed in middle of email..?

  • Thread starter Roberto Franceschetti
  • Start date
R

Roberto Franceschetti

Has anyone experienced this problem?

When I click on "Message - Signature" and pick one of my signatures to sign
an email, the signature lines are often (about 75% of the times) placed
somewhere in the middle of the email. This happenes with OS X 10.4 and 10.5
using Entourage 2004, and with OS X 10.5 and Entourage 2008.
 
E

Ed Kimball

I'm pretty sure Entourage considers the current cursor position when
placing the signature. To avoid this problem make sure the cursor is at
the very end or beginning of the message before inserting the signature.

JR, I thought that was true, too, but when I tested it, E 2004 always put
the signature at the end, no matter where the cursor was. I wonder if that
changed somewhere between 11.0 and 11.4.
 
B

Barry Wainwright

Jolly said:
I'm pretty sure Entourage considers the current cursor position when
placing the signature. To avoid this problem make sure the cursor is at
the very end or beginning of the message before inserting the signature.

if the existing signature has NOT been modified (and modified in this
respect includes having moved the cursor position into the sig
section)then changing the sig will put the new sig in the same place as
he old one, replacing what was there already.

if the text of the existing sig has been modified (or, if you have put
the text insertion cursor in there) then the new sig wil be placed at
the current cursor position
 
E

Ed Kimball

if the existing signature has NOT been modified (and modified in this
respect includes having moved the cursor position into the sig
section)then changing the sig will put the new sig in the same place as
he old one, replacing what was there already.

if the text of the existing sig has been modified (or, if you have put
the text insertion cursor in there) then the new sig wil be placed at
the current cursor position

That explains what happened in my test. I used an account for which I
default to a signature, so that E 2004 always replaced the signature where
it was. I just tried it again in an account with no signature, and as you
predicted the signature appeared at the cursor.

Thanks for the explanation, Barry.
 
B

Barry Wainwright

Jolly said:
If you consider this bad behavior by Entourage, be sure to use the Help
Send Feedback menu command to tell Microsoft how you feel.

it is a compromise behaviour. I remember the debate when the feature was
added - people were complaining that inserting a new sig did not remove
the old one (the original behaviour was just to add the new sig at the
end of the message) or that it was added after all the quoted text,
instead of after the new text. So. MS tried to identify the old sig int
eh body of the email and remove it. This was less than perfect -
apparently lots of people often modify the sig lines and these mds were
lost.

The current behaviour was the compromise settled on after much debate.
It's not perfect, but ti was the best compromise between conflicting
priorities that could be agreed upon at the time.
 
R

Roberto Franceschetti

I'm pretty sure Entourage considers the current cursor position when
placing the signature. To avoid this problem make sure the cursor is at
the very end or beginning of the message before inserting the signature.

Looks like I'm the only one seeing the problem... When I insert the
signature via menu (or toolbar button) the cursor is located exactly where I
want the signature to be (at the bottom of my message). Most of my emails
are replies to other emails, so underneath the cursor where the signature is
going to be, a few lines below almost always follows the original content o
the email I'm replying to. In any case, the inserted signature is usually
inserted *above* the intended place, in the middle of my email's text, never
underneath in the middle of the text I'm responding to... Weird.
 

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