Signature Not Showing in List

I

Iceman

I have a client who has installed files for an email signature. My install
program copies an HTM and JPG file to their %USERPROFILE%\Application
Data\Microsoft\Signatures folder. They are confirmed to exist, yet they do
not show up under his list of signatures from which to select when he goes
to Tools|Options|Mail Format.

He is using Outlook 2003. He is one of several people in his company using
Outlook 2002/2003. I have not had issue with any others, yet (keeping
fingers crossed). Any ideas as to why the signature would not show up in HIS
list while the same process seems to work for others. Is there some
configuration setting in Outlook that I am missing?

Jon T. Heath
(e-mail address removed)
www.nexsysdesign.com
 
I

Iceman

And the answer is....

IF the Format setting is on Rich Text or Plain Text, the signature will not
show in the list if you only have an HTML signature in the signatures
folder.

Jon
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top