S
shandain
Hi ~
I know this has been posted before, but I was unable to reply to the
topics due to age, so I needed to start a new thread.
We are in an office environment, running outlook 2003 (11.8010.8028).
We have several users who cannot change their signature options, they
are greyed out. I have checked settings about using Word as the
default editor, that is not checked. I have compared their registry
settings for HKCU/software/policies/microsoft/office to those from a
user not experiencing this issue and they are identical. I have looked
for the mailsettings branch under HKCU/software/microsoft/office/common
and it doesn't exist. I have done a repair on office for those users,
forced a GPUpdate, and recreated MAPI profiles, all with mixed results.
While this has resolved the issue for some users, we have several who
it will not fix, and I am at a loss for those users. Any imput is
greatly appreciated. Thanks!
Steve Froehlich
I know this has been posted before, but I was unable to reply to the
topics due to age, so I needed to start a new thread.
We are in an office environment, running outlook 2003 (11.8010.8028).
We have several users who cannot change their signature options, they
are greyed out. I have checked settings about using Word as the
default editor, that is not checked. I have compared their registry
settings for HKCU/software/policies/microsoft/office to those from a
user not experiencing this issue and they are identical. I have looked
for the mailsettings branch under HKCU/software/microsoft/office/common
and it doesn't exist. I have done a repair on office for those users,
forced a GPUpdate, and recreated MAPI profiles, all with mixed results.
While this has resolved the issue for some users, we have several who
it will not fix, and I am at a loss for those users. Any imput is
greatly appreciated. Thanks!
Steve Froehlich