Signatures and formats, Help Please

A

Andy

Ok,

Here is the situation:

- Outlook 2000 Workgroup Only format to send mail: HTML
- Exchange Server 5.5, provides messages for pop3 and imap: html.
- Outlook Express 6 (POP3 access) sends and receives as html.


all email clients have a png file as signature, inserted with html code.
(<img src= />

Situations:
a) Outlook 2000 WO, sends email to another Outlook 2000 WO, signature Ok.
b) Outlook 2000 WO, sends email to Outlook Express 6 (or any other
client with pop3 access), signature NOT ok. (appears a red X telling me
that it can't find the file)

c) any other client (not our outlook clients) with signature sends email
to Outlook Express 6, signature Ok.

So, it seems that the problem is when an outlook inside exchange network
sends email to outside clients using pop3. so, what can i do ?

here is an example of the message format:

------->
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----_=_NextPart_000_01C65CA6.A3FBC2F0"

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

------_=_NextPart_000_01C65CA6.A3FBC2F0
Content-Type: text/html;
charset="iso-8859-1"

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">


<META content="MSHTML 6.00.2800.1505" name=GENERATOR></HEAD>
<BODY>
<IMG src="cid:796170914@10042006-3722">
</BODY></HTML>

------_=_NextPart_000_01C65CA6.A3FBC2F0
Content-Type: image/png;
name="sign.png"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="sign.png"
Content-ID: <796170914@10042006-3722>

[here the chunk of data follows...]

<-------

Any advice will be really appreciated, thanks!
 
S

Sue Mosher [MVP-Outlook]

"... inserted with HTML code" how? From the saved .htm signature file? Through some add-in?

In any case, you'll probably want to ask about this in the microsoft.public.exchange.clients or m.p.e.admin newsgroup. Since the problem is only with mail sent externally through Exchange 5.5, chances are that it's the source of the problem.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
M

Milly Staples [MVP - Outlook]

See Sue's response.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Andy asked:

| anyone ? please ?
|
| Andy escribió:
|| Ok,
||
|| Here is the situation:
||
|| - Outlook 2000 Workgroup Only format to send mail: HTML
|| - Exchange Server 5.5, provides messages for pop3 and imap: html.
|| - Outlook Express 6 (POP3 access) sends and receives as html.
||
||
|| all email clients have a png file as signature, inserted with html
|| code. (<img src= />
||
|| Situations:
|| a) Outlook 2000 WO, sends email to another Outlook 2000 WO,
|| signature Ok. b) Outlook 2000 WO, sends email to Outlook Express 6
|| (or any other
|| client with pop3 access), signature NOT ok. (appears a red X telling
|| me that it can't find the file)
||
|| c) any other client (not our outlook clients) with signature sends
|| email to Outlook Express 6, signature Ok.
||
|| So, it seems that the problem is when an outlook inside exchange
|| network sends email to outside clients using pop3. so, what can i do
|| ?
||
|| here is an example of the message format:
||
|| ------->
|| MIME-Version: 1.0
|| Content-Type: multipart/mixed;
|| boundary="----_=_NextPart_000_01C65CA6.A3FBC2F0"
||
|| This message is in MIME format. Since your mail reader does not
|| understand this format, some or all of this message may not be
|| legible.
||
|| ------_=_NextPart_000_01C65CA6.A3FBC2F0
|| Content-Type: text/html;
|| charset="iso-8859-1"
||
|| <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
|| <HTML><HEAD>
|| <META HTTP-EQUIV="Content-Type" CONTENT="text/html;
|| charset=iso-8859-1">
||
||
|| <META content="MSHTML 6.00.2800.1505" name=GENERATOR></HEAD>
|| <BODY>
|| <IMG src="cid:796170914@10042006-3722">
|| </BODY></HTML>
||
|| ------_=_NextPart_000_01C65CA6.A3FBC2F0
|| Content-Type: image/png;
|| name="sign.png"
|| Content-Transfer-Encoding: base64
|| Content-Disposition: attachment;
|| filename="sign.png"
|| Content-ID: <796170914@10042006-3722>
||
|| [here the chunk of data follows...]
||
|| <-------
||
|| Any advice will be really appreciated, thanks!
 

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