Signatures overwrite email

[Oblong2006]

We are using Outlook 2007 and on occasion inserting a signature will
completely overwrite the text of the email. Undo will recover the text but it
then has to be copied to a new email to get the signature to work properly.
Have checked the signatures for extra spacing or blank lines but nothing
looks out of place. It’s only intermittent but is happening across a number
of users. Running XP and both that and Outlook are patched up to date.
Any ideas?

 

[Roady [MVP]]

Tell them not to write their email contents in the signature area.
See http://www.msoutlook.info/question/124

 

[ianggjames]

This is an undocumented Microsoft "feature" which occurs because (as the help
facility will tell you) you can only use one signature in an email. It
generally happens if you have default signatures set up. If you create a new
email or reply to an email, your default or response signature is inserted
automatically. If you then delete that, type in some text and insert a
different signature, Outlook has not registered that you have deleted a
signature, so it takes your text as being a signature - and replaces it with
the new one! Clever, eh?

 

[Roady [MVP]]

What makes you say it is an undocumented feature? This signature switching
already has been in Outlook in combination with Word as the email editor for
multiple versions.

Also, your technical clarification is not correct. Anything that gets typed
in the signature area will be swapped to the other signature that you
selected. It has nothing to do with Outlook not being able to detect that
you have deleted your signature but you simply typed below the marker. This
is why there is a blank rule inserted above you signature in a new message
as well.

A common cause to get yourself into this situation is to place your cursor
before you signature and press ENTER to create some writing space for an
additional paragraph that you decide to add later at the end of your
message.



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