signiture in email not working

[Jon]

I have just installed office 2003 on 2 computers.

I would really like to use the signature from email
function but am having problems on both computers. On one
where the signature from email option is available, the
only signature is from a previous user. Even though I
have my signatures in the email, use word as email editor
enabled, and have user as myself in word options.

On the second computer, the option of using signature
from email in the insert menu is not there at all in the
auto text menu.

 

[Milly Staples [MVP - Outlook]]

If you are using Word on both computers as the default message editor, then
you will need to create a signature in Word first in order to be able to use
the others you created in Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Jon asked:

| I have just installed office 2003 on 2 computers.
|
| I would really like to use the signature from email
| function but am having problems on both computers. On one
| where the signature from email option is available, the
| only signature is from a previous user. Even though I
| have my signatures in the email, use word as email editor
| enabled, and have user as myself in word options.
|
| On the second computer, the option of using signature
| from email in the insert menu is not there at all in the
| auto text menu.

 

[Arnold Gao [MSFT]]

Hi Jon,

Thanks for posting here!

I understand the issue as you can not use the signature from Insert-->Auto
Text-->Signature when composing an email. if I have misunderstood your
meaning, please do let me know.

From Microsoft Word 2002, when you create an e-mail signature, no e-mail
signature category is displayed on the AutoText menu as is the case in
Microsoft Word 2000.

his behavior occurs because, in Word 2002, e-mail signatures are no longer
automatically added as AutoText entries by default. This change was
designed to better integrate e-mail signatures with Microsoft Outlook when
Word is used to edit e-mail messages: When you create a new signature in
Word, the new signature is now available in Outlook.

WORKAROUND
==========

To work around this issue, add a signature as an AutoText entry by
selecting the signature. Then, point to AutoText on the Insert menu and
click New.

You can also create a new category for e-mail signatures on the AutoText
menu. To do this, follow these steps:

1. Create an e-mail signature.

2. Add the e-mail signature to the AutoText menu.

For more information, please refer to the following KB article: 292085
WD2002: E-Mail Signature Category Is Not Displayed on the AutoText Menu
http://support.microsoft.com/?id=292085

I hope the information helps. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Partner Online Support


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