Simplifying room scheduling

[MPD352]

I’ve hunted around in the forum, but have not found a succinct answer to this
question.

We are new to exchange – used to use Meeting Maker. When scheduling rooms
in Meeting Maker you could make a real user the proxy for a room. All
answers to requests, scheduling, etc was handled by the proxy, but on the
room’s calendar.

In the new exchange system we have created rooms, and assigned the
superintendent’s secretary as the room’s delegate. We don’t allow auto
scheduling of rooms. She has to review each request and either accept or
reject.

She has rights to the room’s mailboxes as well as calendars, so she can open
the room mailboxes in Outlook and look for incoming requests. The problem
she’s having right now is when she answers an E-Mail to a room’s mailbox,
accepting an invitation, the appointment is placed on both the room’s
calendar and her calendar.

To make things worse, once she’s booked for an appointment in one room on
her calendar, anyone trying to book another room gets a busy message because
she’s already booked on her calendar. She deletes the appointments that end
up on her personal calendar as quickly as she can, but it’s still a problem.

I’m sure this boils down to configuration. We don’t have it right. Can
anyone give me a list of steps to set up a room, delegate it’s management to
a user, and make sure that appointments that are accepted show only on the
room and not the person managing the room?

Thanks

Kevin Conde

 

[Noel All]

There may be something here that will help
http://www.slipstick.com/calendar/skedresource.htm

 

[MPD352]

I'd already looked at that - it doesn't answer the question as it is based on
rooms automatically accepting invitations.

 

[Noel All]

Not if you scroll down

I'd already looked at that - it doesn't answer the question as it is based
on
rooms automatically accepting invitations.