Since installing the 12.2.1 update I can not open .doc documents Ireceive in Email

[Duncan Fowler]

I am not happy.
MS "fixed" a non problem for me by blocking the opening of .doc files I
receive in Emails from trusted sources.

I have attempted to use their workaround but have not been successful in
getting it to work.

I have Snow Leopard 10.6.1, and Office for Mac v 12.2.1and am running it on
a MBP

I tried to access MS support but they want me to pay $45.00 to get to talk
with a tech to fix something they have screwed up!

Do any of you have a easy way to resolve this issue besides paying the $45
to MS?

Thanks
Dunc

 

[John McGhie]

I am not happy.
MS "fixed" a non problem for me by blocking the opening of .doc files I
receive in Emails from trusted sources.

I have attempted to use their workaround but have not been successful in
getting it to work.

I have Snow Leopard 10.6.1, and Office for Mac v 12.2.1and am running it on
a MBP

I tried to access MS support but they want me to pay $45.00 to get to talk
with a tech to fix something they have screwed up!

Do any of you have a easy way to resolve this issue besides paying the $45
to MS?

Thanks
Dunc

Hi Duncan:

Yeah, the fix is here:
http://www.microsoft.com/mac/itpros/default.mspx?clr=99-15-0&srcid=5c028854-
8df7-4257-aee0-891eeffb66ac1033&ep=9&target=bf0766c8-026a-46cd-9a2a-631a01bd
abbf1033

Cheers

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[Phillip Jones, C.E.T.]

Try this:

http://www.microsoft.com/mac/itpros...rget=bf0766c8-026a-46cd-9a2a-631a01bdabbf1033