Size of email growing unexpectedly

[Larry A-K]

Using Outlook 2003. When I receive messages from an outside email source,
occassionally the size of the message grows tremendously. In a recent email
trail, the message went from 167 Kb to 337 to 549 to 1 Mb to 2 Mb as messages
were exchanged.

Both companies insert a standard trailers they put on all email messages.

Scrolling to the bottom of these messages, I can see that blank lines are
being added in the middle of these trailers. As the message grows more blank
lines seem to be created.

Any idea what could be causing this?

 

[Roady [MVP]]

At which point is the message growing and are blank lines added? At sender's
or receiver's side?

Are you using Word or Outlook as the e-mail editor?
Does changing it solves it?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you
would
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

 

[Larry A-K]

Roady,

Sorry for the late reply, I thought I had requested an email when a reply
was posted.

I finally got to the right technical people internally. They were aware of
the issue and are expecting a fix.

" .... is a know issue of the AsyncOS we have in IronPort"

That means nothing to me, but maybe it means something to you. I look
forward to the fix when it is implemented as my email inbox can get full in a
hurry when this happens.

To answer your questions - it appears to be on my company's side when
sending the message to external recipients. I have seen the issue when
sending & receiving mail with 2 different outside companies. The blank
space is always added to the company trailer that goes on the end of each
message.

I do not use Word as my editor, but I do use Rich Text. The company
internal help desk tried to convince me that could be the problem. I didn't
buy it! Hence my post here.