skill sets

[Jamie]

My boos wants me to come up with a list of general skills that all office staff should know how to do, ie. copy/paste, attach docs to email, etc... But my problem is i'm the director of IT and it is very hard to come up with general knowledge items... Does anyone know of a link where i might find a list of general knowledge items that i could use? Thank you in advance.

jamie

 

[Ringwood]

My boos wants me to come up with a list of general skills that all office

staff should know how to do, ie. copy/paste, attach docs to email, etc...
But my problem is i'm the director of IT and it is very hard to come up with
general knowledge items... Does anyone know of a link where i might find a
list of general knowledge items that i could use? Thank you in advance.

jamie

Quickest way would be to get a copy of the relevant MS Step-By-Step books,
lift the sylabus from the book(s), then when your pass it to your boss you
can impress her/him further by sourcing books which meet the identified
training needs ;-)

 

[Chris Schatte]

Jamie
You could start here: http://office.microsoft.com/training/default.aspx?CTT=6&Origin=EC79002011103
You did not say in your post which program you are going to use to write your list in. There are many self paced training courses provided here that you can filter (keyword search) thru to include what you want.
I did a Word doc that has links to (my specified) training needed for our company from here, that follows our company policy for using our computer systems.