Skips in printing

C

Chuck

Documents come out of the printer (which has been replaced, and the skips
continue; that's why I believe it's a Word [2003 version] issue) with random
horizontal skips. Does anyone have any ideas? Do I need to reinstall Office?
 
B

Beth Melton

C

Chuck

Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


Beth Melton said:
When you replaced the printer did you also install another printer driver?
Does it look okay in Print Preview?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Documents come out of the printer (which has been replaced, and the skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
B

Beth Melton

Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


Beth Melton said:
When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Chuck said:
Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
C

Chuck

Thanks for your persistence. I did reinstall the driver. Also, tonight I ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


Beth Melton said:
Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


Beth Melton said:
When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
B

Beth Melton

Does the printing issue only occur in Word? Have you tried printing a test
page from your printer?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight I
ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


Beth Melton said:
Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If
not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue)
with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
S

Suzanne S. Barnhill

Is this a laser or inkjet printer? Any possibility that the toner or ink
cartridge could be the issue?



Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight I ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


Beth Melton said:
Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
M

Mary Sauer

It is wise to completely remove a printer driver before installing/re-installing

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/


Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight I ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


Beth Melton said:
Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
C

Chuck

Good news and bad the good The problem appears to be solved.
Apparently, I had two faulty HP inkjet black ink cartridges, so a change from
the first to the second only continued the problem. Puttting in a third new
cartridge produced print documents that were fine quality. The bad I
wasted some of your time. Thanks to all three of you for making the effort.
--
Thanks, Chuck


Mary Sauer said:
It is wise to completely remove a printer driver before installing/re-installing

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight I ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


Beth Melton said:
Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
S

Suzanne S. Barnhill

As unlikely as it was (especially to have *two* faulty cartridges), I have
to say this is what it sounded like to me from the beginning. Did you use
the HP utility to "clean" the cartridges? That might have helped.



Chuck said:
Good news and bad the good The problem appears to be solved.
Apparently, I had two faulty HP inkjet black ink cartridges, so a change from
the first to the second only continued the problem. Puttting in a third new
cartridge produced print documents that were fine quality. The bad I
wasted some of your time. Thanks to all three of you for making the effort.
--
Thanks, Chuck


Mary Sauer said:
It is wise to completely remove a printer driver before installing/re-installing

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight I ran
a check with HP online to see if the printer driver was the most current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


:

Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver to
display it. Did you remove the printer driver before reinstalling it? If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Print preview looks fine. I believe I did reinstall the printer driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and the
skips
continue; that's why I believe it's a Word [2003 version] issue) with
random
horizontal skips. Does anyone have any ideas? Do I need to reinstall
Office?
 
B

Beth Melton

When you mentioned you replaced the printer the thought crossed my mind that
you may have used the same ink cartridges too but then thought, "nah". <g>

Thanks for the follow-up. :)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Chuck said:
Good news and bad the good The problem appears to be solved.
Apparently, I had two faulty HP inkjet black ink cartridges, so a change
from
the first to the second only continued the problem. Puttting in a third
new
cartridge produced print documents that were fine quality. The bad I
wasted some of your time. Thanks to all three of you for making the
effort.
--
Thanks, Chuck


Mary Sauer said:
It is wise to completely remove a printer driver before
installing/re-installing

Bruce Sanderson's Windows Web

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

Chuck said:
Thanks for your persistence. I did reinstall the driver. Also, tonight
I ran
a check with HP online to see if the printer driver was the most
current
version. It is. Do you have another suggestion?
--
Thanks, Chuck


:

Print Preview is a pretty good indication of what is being sent to the
printer since Word uses information obtained from the printer driver
to
display it. Did you remove the printer driver before reinstalling it?
If not
it doesn't hurt to try and it doesn't take long.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

Print preview looks fine. I believe I did reinstall the printer
driver.
--
Thanks, Chuck


:

When you replaced the printer did you also install another printer
driver?
Does it look okay in Print Preview?

Documents come out of the printer (which has been replaced, and
the
skips
continue; that's why I believe it's a Word [2003 version] issue)
with
random
horizontal skips. Does anyone have any ideas? Do I need to
reinstall
Office?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top