Slipstream O2K3 Pro SP3: Wrong Patch?

[David Trimboli]

I've got an administrative install point for Office 2003 Professional on
my network, to which I have mapped drive letter Z:. I have installed a
new copy of Windows XP Professional and installed Office through this
install point. I go to Office Update and find that I need to download
and install Service Pack 3. I want to add this to the install point, so
I download the update, extract it to the desktop, CD to the new
directory, and attempt to integrate it with the following command:

msiexec /a z:\pro11.msi /p mainsp3.msp /log install.log

This fails with an error message, which is contained in the log:


======begin install.log======
MSI (c) (F0:40) [11:47:25:165]: Final Patch Application Order:
MSI (c) (F0:40) [11:47:25:165]: Other Patches:
MSI (c) (F0:40) [11:47:25:165]: Unknown\Absent:
{375F080F-88E9-4EA1-A177-C0F091546AC8} - C:\Documents and
Settings\Administrator\Desktop\Office2003SP3-KB923618-FullFile-ENU\mainsp3.msp
The upgrade patch cannot be installed by the Windows Installer service
because the program to be upgraded may be missing, or the upgrade patch
may update a different version of the program. Verify that the program
to be upgraded exists on your computer an
d that you have the correct upgrade patch.
z:\pro11.msi
MSI (c) (F0:40) [11:47:25:165]: Product: Microsoft Office Professional
Edition 2003 - Update '{375F080F-88E9-4EA1-A177-C0F091546AC8}' could not
be installed. Error code 1642. Additional information is available in
the log file C:\Documents and
Settings\Administrator\Desktop\Office2003SP3-KB923618-FullFile-ENU\install.log.

MSI (c) (F0:40) [11:47:25:175]: Product: Microsoft Office Professional
Edition 2003 -- Installation failed.
======end install.log======


If I attempt to install the update on the local machine, it works fine.

What's wrong?

 

[Doug Jessen]

Hi David,

For best results, I would apply the SP3 update directly onto the console of
the machine where the admin share resides (if possible), move the extracted
SP3 files to a simple local path like C:\OFF2003SP3\ and then use the
following command:

msiexec /a <local path to admin share>\pro11.msi /p
C:\OFF2003SP3\mainsp3.msp SHORTFILENAMES=TRUE /L*v C:\OFF2003SP3\install.log
/qb+

If it still has problems, the verbose log generated will provide maximum
detailed information.

Hope this helps...

Doug Jessen
Microsoft Office Deployment

 

[David Trimboli]

Doug,

No good, I'm afraid. I get the same error message.

Here's the verbose log:

=====begin install.log=====
=== Verbose logging started: 11/19/2007 10:36:36 Build type: SHIP
UNICODE 3.01.4000.4033 Calling process: C:\WINNT\system32\msiexec.exe
===
MSI (c) (CC:B4) [10:36:36:614]: Resetting cached policy values
MSI (c) (CC:B4) [10:36:36:614]: Machine policy value 'Debug' is 0
MSI (c) (CC:B4) [10:36:36:614]: ******* RunEngine:
******* Product: D:\O2K3\pro11.msi
******* Action: ADMIN
******* CommandLine: **********
MSI (c) (CC:B4) [10:36:36:614]: Client-side and UI is none or basic:
Running entire install on the server.
MSI (c) (CC:B4) [10:36:36:624]: Grabbed execution mutex.
MSI (c) (CC:B4) [10:36:36:704]: Cloaking enabled.
MSI (c) (CC:B4) [10:36:36:704]: Attempting to enable all disabled
priveleges before calling Install on Server
MSI (c) (CC:B4) [10:36:36:734]: Incrementing counter to disable
shutdown. Counter after increment: 0
MSI (s) (28:64) [10:36:36:774]: Grabbed execution mutex.
MSI (s) (28:B0) [10:36:36:774]: Resetting cached policy values
MSI (s) (28:B0) [10:36:36:774]: Machine policy value 'Debug' is 0
MSI (s) (28:B0) [10:36:36:774]: ******* RunEngine:
******* Product: D:\O2K3\pro11.msi
******* Action: ADMIN
******* CommandLine: **********
MSI (s) (28:B0) [10:36:37:034]: Machine policy value
'DisableUserInstalls' is 0
MSI (s) (28:B0) [10:36:37:064]: File will have security applied from
OpCode.
MSI (s) (28:B0) [10:36:37:685]: End dialog enabled
MSI (s) (28:B0) [10:36:37:685]: Original package ==> D:\O2K3\pro11.msi
MSI (s) (28:B0) [10:36:37:685]: Package we're running from ==>
C:\WINNT\Installer\395ec806.msi
MSI (s) (28:B0) [10:36:37:885]: APPCOMPAT: looking for appcompat
database entry with ProductCode
'{90110409-6000-11D3-8CFE-0150048383C9}'.
MSI (s) (28:B0) [10:36:37:885]: APPCOMPAT: no matching ProductCode found
in database.
MSI (s) (28:B0) [10:36:37:946]: Machine policy value 'TransformsSecure'
is 0
MSI (s) (28:B0) [10:36:37:946]: User policy value 'TransformsAtSource'
is 0
MSI (s) (28:B0) [10:36:42:602]: File will have security applied from
OpCode.
MSI (s) (28:B0) [10:37:02:130]: Original patch ==>
D:\O2K3SP3\mainsp3.msp
MSI (s) (28:B0) [10:37:02:130]: Patch we're running from ==>
C:\WINNT\Installer\395ec807.msp
MSI (s) (28:B0) [10:37:02:140]: SequencePatches starts. Product code:
{90110409-6000-11D3-8CFE-0150048383C9}, Product version: 11.0.8173.0,
Upgrade code: {00110000-6000-11D3-8CFE-0050048383C9}, Product language
1033
MSI (s) (28:B0) [10:37:02:170]: PATCH SEQUENCER WARNING:
D:\O2K3SP3\mainsp3.msp patch will not be sequenced because it does not
contain any transform that may apply to product!
MSI (s) (28:B0) [10:37:02:170]: SequencePatches returns success.
MSI (s) (28:B0) [10:37:02:170]: Final Patch Application Order:
MSI (s) (28:B0) [10:37:02:170]: Other Patches:
MSI (s) (28:B0) [10:37:02:170]: Unknown\Absent:
{375F080F-88E9-4EA1-A177-C0F091546AC8} - D:\O2K3SP3\mainsp3.msp
MSI (s) (28:B0) [10:37:02:170]: Product: Microsoft Office Professional
Edition 2003 - Update '{375F080F-88E9-4EA1-A177-C0F091546AC8}' could not
be installed. Error code 1642. Additional information is available in
the log file D:\O2K3SP3\install.log.

MSI (s) (28:B0) [10:37:02:170]: Note: 1: 1708
MSI (s) (28:B0) [10:37:02:170]: Note: 1: 2729
MSI (s) (28:B0) [10:37:02:611]: Note: 1: 2729
MSI (s) (28:B0) [10:37:02:611]: Product: Microsoft Office Professional
Edition 2003 -- Installation failed.

MSI (s) (28:B0) [10:37:02:651]: Attempting to delete file
C:\WINNT\Installer\395ec807.msp
MSI (s) (28:B0) [10:37:02:751]: MainEngineThread is returning 1642
The upgrade patch cannot be installed by the Windows Installer service
because the program to be upgraded may be missing, or the upgrade patch
may update a different version of the program. Verify that the program
to be upgraded exists on your computer and that you have the correct
upgrade patch.
D:\O2K3\pro11.msi
MSI (c) (CC:B4) [10:37:02:751]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (CC:B4) [10:37:02:761]: MainEngineThread is returning 1642
=== Verbose logging stopped: 11/19/2007 10:37:02 ===

=====end install.log=====

Hi David,

For best results, I would apply the SP3 update directly onto the
console of the machine where the admin share resides (if possible),
move the extracted SP3 files to a simple local path like
C:\OFF2003SP3\ and then use the following command:

msiexec /a <local path to admin share>\pro11.msi /p
C:\OFF2003SP3\mainsp3.msp SHORTFILENAMES=TRUE /L*v
C:\OFF2003SP3\install.log /qb+

If it still has problems, the verbose log generated will provide
maximum detailed information.

Hope this helps...

Doug Jessen
Microsoft Office Deployment

I've got an administrative install point for Office 2003
Professional on my network, to which I have mapped drive letter Z:.
I have installed a new copy of Windows XP Professional and installed
Office through this install point. I go to Office Update and find
that I need to download and install Service Pack 3. I want to add
this to the install point, so I download the update, extract it to
the desktop, CD to the new directory, and attempt to integrate it
with the following command: msiexec /a z:\pro11.msi /p mainsp3.msp
/log install.log

This fails with an error message, which is contained in the log:


======begin install.log======
MSI (c) (F0:40) [11:47:25:165]: Final Patch Application Order:
MSI (c) (F0:40) [11:47:25:165]: Other Patches:
MSI (c) (F0:40) [11:47:25:165]: Unknown\Absent:
{375F080F-88E9-4EA1-A177-C0F091546AC8} - C:\Documents and
Settings\Administrator\Desktop\Office2003SP3-KB923618-FullFile-ENU\mainsp3.msp
The upgrade patch cannot be installed by the Windows Installer
service because the program to be upgraded may be missing, or the
upgrade patch may update a different version of the program. Verify
that the program to be upgraded exists on your computer an
d that you have the correct upgrade patch.
z:\pro11.msi
MSI (c) (F0:40) [11:47:25:165]: Product: Microsoft Office
Professional Edition 2003 - Update
'{375F080F-88E9-4EA1-A177-C0F091546AC8}' could not be installed.
Error code 1642. Additional information is available in the log file
C:\Documents and
Settings\Administrator\Desktop\Office2003SP3-KB923618-FullFile-ENU\install.log.

MSI (c) (F0:40) [11:47:25:175]: Product: Microsoft Office
Professional Edition 2003 -- Installation failed.
======end install.log======


If I attempt to install the update on the local machine, it works
fine. What's wrong?