Slow address book in 11.2.0

[Pitch]

I have 4016 contacts in my Entourage 2004 (11.2.0) address book.

Since the 11.1 update, doing any kind of search in the address book has
slowed to about 6-8 seconds (I'm on a G5 2.0 Ghz, with 2.5 gigs of
RAM). I've rebuilt the Idenity, but the search features still takes
that long. I currently have my address book sorted by Name.

Has anyone else experienced this?

Aside from removing some of the 4,000 contacts, is there any other
repair to do that would bring it back to the zippy speeds I used to
have in 11.0?

 

[Steve Blum]

I've been experiencing the same thing. I have a 12-inch G4 867 MHz
Powerbook with 640 MB RAM running OSX 10.4.2 and Entourage 11.2.1. My
database is currently around 3 GB.

When I updated to 11.2 and installed Apples security update #8, I started
noticing the slow down, and it seems to have gotten progressively worse. (I
also lost my colored project bullets...).

I've done a basic and advanced rebuild of the data base, reinstalled 10.4
without security update 8 (which brought back the bullets), and run Disk
Warrior. The only other suggestion I've seen which I haven't tried is:

From: Michael Zeik <[email protected]>

By the way, I solved my address book problem.  Here is what I did:
* I exported my entourage file to a .rge file.
* I trashed my original main identities folder.
* I rebooted the computer and opened my rge file that I exported.

Since it seems like doing that would require a lot of reconfiguration, I've
been reluctant, but unless someone has another idea, I guess that's what's
next. Any thoughts?

Cheers,

Steve Blum
(e-mail address removed)

 

[Pitch]

Steve,

thanks for that idea from Michael Zeik. I've actually never used the
Export feature (under the File menu), but if it's possible that it
could fix this slow down, I'm willing to try it.

Does anyone know what all is lost in the Export (and re-Import)
process?

Also, it sounds like you don't need to trash ones current Identity.
Which is good, since if the new Import doesn't work, you can always
just go back to the way things were.