B
BButler
Hi,
I have an office full of users who have been suffering in a similar fashion
for a time.
First, all Office apps got wonky: very slow, looking for (and failing to
find) installation media on use of certain features (like CSVs in Excel).
Discovered that an Administrative Install Point was not reachable.
Re-installed Office 2000 Professional properly, adminisitratively, with a
custom transform, and source on a reachable share. Kept existing user
profiles to the greatest extent possible.
Cool. All is well from that point, EXCEPT Outlook 2000 is slow, especially
at start, and when opening messages containg any attachments. Very, very
slow.
I noticed that the Outlook installations are all set to Corporate/Workgroup
mode, unnecessarily. All the users do mail exclusively through pop3/smtp.
So I have been attempting to change mode to Internet Mail Only. Upon
changing mode and restarting Outlook (as the user -- can't figure out how to
do this process administratively), a message complaining about a required
component (OMINST.DLL) cannot be found.
Repairing Office cures this, and makes Outlook start.
And the FIRST message with attachments opens VERY fast.
Thereafter, back to the same problem.
Consistently.
Also, Help -> About continues to show Corporate/Workgroup mode.
I don't get it.
This behavior exists across a range of patch statuses; now, my test machine
detects as current, including Office 2000 Service Pack 3.
This is incredibly frustrating, makes no sense. I have scoured the
Knowledge Base and general web sources. Found a number of "slightly"
relevant things, but nothing about this specific problem.
Clearly, something about the old installation is poisoned.
I can live with removing and redoing everything...but would really prefer to
be able to batch the process of saving their mail, address books, calendars,
and personal identity information, and then importing this into a new
profile. The Profile Wizard from the O2k ResKit does not appear to do what
I need.
ANY suggestions?
Thanks!
I have an office full of users who have been suffering in a similar fashion
for a time.
First, all Office apps got wonky: very slow, looking for (and failing to
find) installation media on use of certain features (like CSVs in Excel).
Discovered that an Administrative Install Point was not reachable.
Re-installed Office 2000 Professional properly, adminisitratively, with a
custom transform, and source on a reachable share. Kept existing user
profiles to the greatest extent possible.
Cool. All is well from that point, EXCEPT Outlook 2000 is slow, especially
at start, and when opening messages containg any attachments. Very, very
slow.
I noticed that the Outlook installations are all set to Corporate/Workgroup
mode, unnecessarily. All the users do mail exclusively through pop3/smtp.
So I have been attempting to change mode to Internet Mail Only. Upon
changing mode and restarting Outlook (as the user -- can't figure out how to
do this process administratively), a message complaining about a required
component (OMINST.DLL) cannot be found.
Repairing Office cures this, and makes Outlook start.
And the FIRST message with attachments opens VERY fast.
Thereafter, back to the same problem.
Consistently.
Also, Help -> About continues to show Corporate/Workgroup mode.
I don't get it.
This behavior exists across a range of patch statuses; now, my test machine
detects as current, including Office 2000 Service Pack 3.
This is incredibly frustrating, makes no sense. I have scoured the
Knowledge Base and general web sources. Found a number of "slightly"
relevant things, but nothing about this specific problem.
Clearly, something about the old installation is poisoned.
I can live with removing and redoing everything...but would really prefer to
be able to batch the process of saving their mail, address books, calendars,
and personal identity information, and then importing this into a new
profile. The Profile Wizard from the O2k ResKit does not appear to do what
I need.
ANY suggestions?
Thanks!