Slow performance of preview pane

[Steve Follett]

I am wondering if anyone has seen this and has a fix?
When using Outlook with the preview pane turned on, you
select a new email and the email is very slow to display.
As well if you double-click an email to open it is very
slow in responding and finally opening. When a new
desktop profile is created, the syptom seems to clear up,
but will reappear again. Problem might be tied to size of
the user profile or something contained within it. It
seems as I get all of my settings back configured (email,
favorites, desktops settings, etc.) that the problem re-
appears.

I am using POP3 email with a local .PST file for delivery
of email.

Ideas anyone?

 

[Nikki]

What version of Outlook?

--
Nikki Peterson [MVP - Outlook]

I am wondering if anyone has seen this and has a fix?
When using Outlook with the preview pane turned on, you
select a new email and the email is very slow to display.
As well if you double-click an email to open it is very
slow in responding and finally opening. When a new
desktop profile is created, the syptom seems to clear up,
but will reappear again. Problem might be tied to size of
the user profile or something contained within it. It
seems as I get all of my settings back configured (email,
favorites, desktops settings, etc.) that the problem re-
appears.

I am using POP3 email with a local .PST file for delivery
of email.

Ideas anyone?

 

[Diane]

Hi, I have exactly the same problem! I have recently
upgraded from ME to XP and installed Norton Antivirus and
thought there could be a connection.

If you here of a fix for this, I would really appreciate
if you could forward on the info. I have posted this
issue on another site and will email you ifI here of a
fix. Fingers crossed and good luck.

Kind Regards

Diane

 

[Diane]

I'm using Outlook 2002

 

[Diane]

I found a solution. I hope it works for you.



Go to: Tools>Options>Others and then turn off Instant
Messaging.



Then close Outlook and when you open it up again your
email should open up quickly and preview pane will work
as normal again.



Good Luck



Diane

 

[beth chika]

i am having a problem too with outlook 2003. my emails open very slowl
particularly when i have one mail opened and wants to switch t
another. when i click the next on the preview pane it takes nearly
munite to open.if anyone has a solution please let me know.

beth chik