slow response in opening attachments

G

Greg

Hi,
I have a user who is experiencing very slow response time when trying to
open an attachment from an email (the type of attachment makes no difference:
Word, Excel, Powerpoint, PDF, JPEG, etc - they're all slow). He is working
with Cached mode, and interestingly enough he gets a much quicker response
time when opening attachments in archived emails. When this problem first
happened several months ago, running cleanview solved the issue. Now running
cleanview is not helping any.
Anyone have any thoughts on possible problems and/or solutions I could try?
Thanks,
Greg
 
K

K. Orland

Microsoft Outlook uses a temporary folder to save and open the attachments.
By default that folder is:
C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet
Files\OLK#\ (where # is a random number)
 

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