slow to start excell and word

[Lynne]

It also seems to make a right click anywhere slow up, too.

This just started this morning when I opened a doc I had
been working on yesterday. The doc was fine yesterday, now
it take 1-2 minute to start. It then began to happen with
excel also and it happened to someone that I sent the doc
file, too.

I have noticed in Task Manager that it takes a long time
to register and then it goes back and forth from "Running"
to "Not Responding" several times befroe it finally loads.

I have ran the most current version of Norton and tried
some other Microsoft suggestions to no avail.

I'm on 2000

Thanks



Help and thanks.

 

[Harvey Gratt]

Out of curiosity, do you have NAV 2003 with the 1/07/04 updates. Among
other problems, it enabled virus scaning in OFFICE.

Harvey

 

[Guest]

I do - but I was scaning office docs before -- since I
posted this I updated Norton again - disabled Norton -
checked (everything was okay) then enabled and it was okay
for a while -- now it's not.


Thanks

 

[Dave]

Hello.

I have the same problem on several computers that are all
running WINXP and Office XP. I saw someone's suggestion
to check NAV 2003, and I saw that the Microsoft Office
Plug In was enabled in the options. As a test, I
unchecked that option and tried to get into the same word
or excel file. Everything is back to normal. Files are
again instantly loading.

Thanks for the great tip guys !

 

[Harvey Gratt]

Many newsgroups and users have similar problems. Appears to be related
to "certifications". Supposedly, the problem is being address. See the
following newsgroup: grc.security.software

Harvey

 

[Harvey Gratt]

Also see:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2003081411062739


Harvey

 

[Beth Melton]

Disabling Norton isn't enough. An option in NAV, the Office Plug-in,
is still functioning.

Either turn off "Enable Office Plug-in" in Norton Options or modify
your IE options as suggested in other post in this thread.

Personally I recommend disabling the Plug-in. This issue is only one
of the many problems it causes.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[David Craige]

We had the same problem yesterday. We uninstalled NAV2003
and reinstalled it and the problem went away.

Good luck.

David