Slowdown when switching fields

[BillT]

I have a form with text fields for user input which represent parameters for
a query data source (it's a web service). One of our customers is reporting
that it takes a very long time to switch between the various text fields (I'm
not sure if they're tabbing or using the mouse). There isn't any code behind
for onChange events for those fields. They're using infopath through Citrix
and we can't recreate the problem with our development setup. Has anyone had
this problem or heard of it or could venture a credible guess as to why this
might be happening?

Thanks,
Bill

 

[Jay W]

I've seen this when the number of elements displayed in the view becomes
large. I suspect the issue is some combination of the available processing
power and the number of elements that are displayed on the screen for this
customer. Splitting the form into two or more views will alleviate this
problem since each view will be simpler and can be rendered with less
processing power.

HTH,

Jay