Small Font When Printing (some) E-mails

[Suzette]

Outlook 2003
We downloaded and installed the service pak--didn't work

We downloaded and installed the hotfix - didn't work

Any ideas? Thanks.

 

[neo [mvp outlook]]

Not enough information to go on. For example, are you running Windows XP
(Service Pack 2 or Service Pack 3) with Internet Explorer 7 and this is the
hotfix that you applied?

http://support.microsoft.com/kb/932538

With the above said, do you notice this behavior with a specific message
format (html vs. plain text vs. rich text)? This will really help us
determine if the issue is the Internet Explorer print engine or Outlook.

Note: After applying the hotfix, did you verify that the version numbers on
mshtml.dll and ieframe.dll are higher (or same) as the numbers mentioned in
the hotfix?