Smart Tags not working properly after update

P

Phil Rabichow

Hi All:
I've checked with a few other people that have this same problem, so I'm
wondering if it's because of an Office Update. I couldn't find anything in
the knowledge base.

I have Office 2003. When I turn on Smart Tags in Word, type in an Outlook
Contact, & then try to put in the address, I get a message that "Microsoft
Outlook could nott find the requested contact". I've tried this with many
of my contacts & get the same message.

However, if I click "Add to contacts", it will add the name to the contacts
& I can add additional information to it. It will then act as a Smart Tag
(i.e. I can click the button to add the address & it will). If I later add
a title to the contact name, it will only work if I type the full name in
Word.

However, I have several hundred contacts & don't want to "recreate" all of
them. Does anyone know why Outlook won't find the old contacts?
 

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