Smiley face displaying as a "J"

[Allan Fischler]

Ok, I admit that this is a very low priority question -- almost silly.
Starting just a few weeks ago, emails sent to me from Outlook PC's that
contain a smiley face show up as a "j" instead of the smiley face symbol.
Just curious what would have caused this to start happening.

Thanks.

Entourage 2004

 

[Diane Ross]

Ok, I admit that this is a very low priority question -- almost silly.
Starting just a few weeks ago, emails sent to me from Outlook PC's that
contain a smiley face show up as a "j" instead of the smiley face symbol.
Just curious what would have caused this to start happening.

Just a guess, but it could be a font cache issue.

Delete these files in ~/Library/Caches:

com.microsoft.browserfont.cache
tasmanbrowser.cache
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

 

[Barry Wainwright [MVP]]

Ok, I admit that this is a very low priority question -- almost silly.
Starting just a few weeks ago, emails sent to me from Outlook PC's that
contain a smiley face show up as a "j" instead of the smiley face symbol.
Just curious what would have caused this to start happening.

Thanks.

Entourage 2004

It will be a character encoding issue. Outlook is not very good at properl;y
defining which character set is used in creating a message.

Simply go to the format menu and under character set select "Western
European (Windows)" and things should display correctly.

If this is a recurring problem, set up a mail rule to change the character
set of every message received from this sender as it is received.

 

[Diane Ross]

It will be a character encoding issue. Outlook is not very good at properl;y
defining which character set is used in creating a message.

Simply go to the format menu and under character set select "Western
European (Windows)" and things should display correctly.

If this is a recurring problem, set up a mail rule to change the character
set of every message received from this sender as it is received.

See these rules for examples:

<http://www.entourage.mvps.org/rules/example/rule010.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>