SMTP Authentication failed

[mchays]

Version: v.X
Operating System: Mac OS X 10.0 (Cheetah)
Processor: Intel
Email Client: pop

Whenever I try to send an email from the email address (e-mail address removed) or when I try to receive email from other accounts, I get an "SMTP Authentication failed. The username/password or security settings were incorrect" (something like that). It then asks for an account name and password. Whatever I type is incorrect (even when I try to change the login SMTP options in the Account settings for mac1).

The SMTP site used is smtp.1and1.com. I cannot access the account for www.1and1.com (no one can remember the password for the account used on this site).

Is there some way around the SMTP authentication? Creating a new account is not an option (the account used to work in the past, so there are many important emails in the Inbox).

 

[William Smith]

Whenever I try to send an email from the email address
(e-mail address removed) or when I try to receive email from other accounts,
I get an "SMTP Authentication failed. The username/password or
security settings were incorrect" (something like that). It then asks
for an account name and password. Whatever I type is incorrect (even
when I try to change the login SMTP options in the Account settings
for mac1).

The SMTP site used is smtp.1and1.com. I cannot access the account for
www.1and1.com (no one can remember the password for the account used
on this site).

Is there some way around the SMTP authentication? Creating a new
account is not an option (the account used to work in the past, so
there are many important emails in the Inbox).

Forgotten passwords aren't uncommon. You need to contact 1and1 and work
with them to reset your account password.

Once you know your password then you may be able to set it to a blank
password (if 1and1 allows blank passwords, which I doubt they do).

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
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