SMTP not sending 0x800cccf

M

Mike

Where is Hal Hostetler?
Outlook2000/Windows XP.
I can receive tho not send even test emails. I have the latest SPs/updates. I
have also tried OE6 and even Netscape7(which seems to send but mails never
arrive) with the same results. I have tried several diagnostic packages.
One, a spam blocker, was unable to locate the smtp info.
I have checked with my ISP Onetel and I can send emails from my mailzone
server. My settings seem to be correct and there are no extraneous boxes
ticked. I have tried w/ and w/o authentication. I have re-created my acct
many times both from the Control Panel applet and from Tools/Accounts. My
smtp port setting is 25, my incoming POP3 is 110. I have pinged my server
and all 4 packets seemingly return. I have Norton's 'Keep
Connection Alive' enabled. I have disabled my firewall and my incoming and
outgoing email scans.
I have tried all the troubleshooting w/o any progress. I have disabled my
firewall, even completely unistalled Nortonsystemworks 2005, un/re-installed
my internet mail accts, etc. I am a home/office used, no network, dial-up
modem, NTL connection, Onetel ISP, no proxy servers, really nothing fancy,
yet I cannot send a email.

I have created the following log by editing the Registry.

Microsoft Internet Messaging API 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
SMTP Log started at 04/02/2005 12:05:43
SMTP: 12:05:43 [db] Connecting to 'mail.onetel.net.uk' on port 25.
SMTP: 12:05:43 [db] srv_name = "mail.onetel.net.uk" srv_addr = 212.67.120.126
SMTP: 12:05:45 [db] Connection to 'mail.onetel.net.uk' closed.
SMTP: 12:05:45 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=2148322319


Could this be a registry problem? I previous had Office XP on the system. It
became corrupted. I uninstalled it and I replaced it with Office2000 Premium.
What is involved with reinstalling Windows? What would I lose?
thx
 
C

Clayton

Mike,

For the outgoing server have you tried putting in the IP address rather than
the DNS name.
Another thing to try, just to see if it works. Try to send mail in Outllok
Express. This might at least give you some direction.

Clayton
 
N

Nester

Clayton said:
Mike,

For the outgoing server have you tried putting in the IP address rather than
the DNS name.
Another thing to try, just to see if it works. Try to send mail in Outllok
Express. This might at least give you some direction.

Clayton

Mike said:
Where is Hal Hostetler?
Outlook2000/Windows XP.
I can receive tho not send even test emails. I have the latest SPs/updates. I
have also tried OE6 and even Netscape7(which seems to send but mails never
arrive) with the same results. I have tried several diagnostic packages.
One, a spam blocker, was unable to locate the smtp info.
I have checked with my ISP Onetel and I can send emails from my mailzone
server. My settings seem to be correct and there are no extraneous boxes
ticked. I have tried w/ and w/o authentication. I have re-created my acct
many times both from the Control Panel applet and from Tools/Accounts. My
smtp port setting is 25, my incoming POP3 is 110. I have pinged my server
and all 4 packets seemingly return. I have Norton's 'Keep
Connection Alive' enabled. I have disabled my firewall and my incoming and
outgoing email scans.
I have tried all the troubleshooting w/o any progress. I have disabled my
firewall, even completely unistalled Nortonsystemworks 2005, un/re-installed
my internet mail accts, etc. I am a home/office used, no network, dial-up
modem, NTL connection, Onetel ISP, no proxy servers, really nothing fancy,
yet I cannot send a email.

I have created the following log by editing the Registry.

Microsoft Internet Messaging API 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
SMTP Log started at 04/02/2005 12:05:43
SMTP: 12:05:43 [db] Connecting to 'mail.onetel.net.uk' on port 25.
SMTP: 12:05:43 [db] srv_name = "mail.onetel.net.uk" srv_addr = 212.67.120.126
SMTP: 12:05:45 [db] Connection to 'mail.onetel.net.uk' closed.
SMTP: 12:05:45 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=2148322319


Could this be a registry problem? I previous had Office XP on the system. It
became corrupted. I uninstalled it and I replaced it with Office2000 Premium.
What is involved with reinstalling Windows? What would I lose?
thx
Click to expand...
Click to expand...
 
N

Nester

Clayton and Mike,
I tried putting the IP address but I still got the error message. I also try
and use the mail program called MOZILLA THUNDERBIRD and again I got the same
error. I think this has something to do with XP.

Nester

Clayton said:
Mike,

For the outgoing server have you tried putting in the IP address rather than
the DNS name.
Another thing to try, just to see if it works. Try to send mail in Outllok
Express. This might at least give you some direction.

Clayton

Mike said:
Where is Hal Hostetler?
Outlook2000/Windows XP.
I can receive tho not send even test emails. I have the latest SPs/updates. I
have also tried OE6 and even Netscape7(which seems to send but mails never
arrive) with the same results. I have tried several diagnostic packages.
One, a spam blocker, was unable to locate the smtp info.
I have checked with my ISP Onetel and I can send emails from my mailzone
server. My settings seem to be correct and there are no extraneous boxes
ticked. I have tried w/ and w/o authentication. I have re-created my acct
many times both from the Control Panel applet and from Tools/Accounts. My
smtp port setting is 25, my incoming POP3 is 110. I have pinged my server
and all 4 packets seemingly return. I have Norton's 'Keep
Connection Alive' enabled. I have disabled my firewall and my incoming and
outgoing email scans.
I have tried all the troubleshooting w/o any progress. I have disabled my
firewall, even completely unistalled Nortonsystemworks 2005, un/re-installed
my internet mail accts, etc. I am a home/office used, no network, dial-up
modem, NTL connection, Onetel ISP, no proxy servers, really nothing fancy,
yet I cannot send a email.

I have created the following log by editing the Registry.

Microsoft Internet Messaging API 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
SMTP Log started at 04/02/2005 12:05:43
SMTP: 12:05:43 [db] Connecting to 'mail.onetel.net.uk' on port 25.
SMTP: 12:05:43 [db] srv_name = "mail.onetel.net.uk" srv_addr = 212.67.120.126
SMTP: 12:05:45 [db] Connection to 'mail.onetel.net.uk' closed.
SMTP: 12:05:45 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=2148322319


Could this be a registry problem? I previous had Office XP on the system. It
became corrupted. I uninstalled it and I replaced it with Office2000 Premium.
What is involved with reinstalling Windows? What would I lose?
thx
Click to expand...
Click to expand...
 

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