SMTP / POP Failure

[Wes]

All is well then Outlook 2007 fails to send / receive messages, both
POP and SMTP fail instantly. I have performed the following:
1) Confirmed (internet based) email was functional
2) Validated all mail box settings in Outlook
3) Validated that other computers connected to the same POP / SMTP and
network worked
4) Did a system restore to a point 1 week prior
5) Ran MS office "repair"
6) Ran MS office diagnostics
7) Ran “Windows Mail” which worked fine connected…the works…

Barring a complete delete and reinstall of MS Office Pro, am I missing
something?

 

[DL]

Uninstall/reinstall is unlikely to cure anything
You fail to actually mention the text of any err msg, whether its a constant
or intermittant problem
And if your data file is located on the local pc

All is well then Outlook 2007 fails to send / receive messages, both
POP and SMTP fail instantly. I have performed the following:
1) Confirmed (internet based) email was functional
2) Validated all mail box settings in Outlook
3) Validated that other computers connected to the same POP / SMTP and
network worked
4) Did a system restore to a point 1 week prior
5) Ran MS office "repair"
6) Ran MS office diagnostics
7) Ran “Windows Mail” which worked fine connected…the works…

Barring a complete delete and reinstall of MS Office Pro, am I missing
something?

 

[Wes]

Uninstall/reinstall is unlikely to cure anything
You fail to actually mention the text of any err msg, whether its a constant
or intermittant problem
And if your data file is located on the local pc


All is well then Outlook 2007 fails to send / receive messages, both
POP and SMTP fail instantly. I have performed the following:
1) Confirmed (internet based) email was functional
2) Validated all mail box settings in Outlook
3) Validated that other computers connected to the same POP / SMTP and
network worked
4) Did a system restore to a point 1 week prior
5) Ran MS office "repair"
6) Ran MS office diagnostics
7) Ran “Windows Mail” which worked fine connected…the works…

Barring a complete delete and reinstall of MS Office Pro, am I missing
something?

So, data is local, all local to C:, also error is the same on every
instance of "send/receive"
I've uninstalled and reinstalled MS Office Pro...painful in that you
can't select the program of interest, it's all or nothing!
Same issue no connect on POP or SMTP via Outlook
Errors:

Log onto incoming mail server (POP3): Outlook cannot connect to your
incoming (POP3) e-mail server. If you continue to receive this
message, contact your server administrator or Internet service
provider (ISP).

Send test e-mail message: Outlook cannot connect to your outgoing
(SMTP) e-mail server. If you continue to receive this message, contact
your server administrator or Internet service provider (ISP).

Simple and stupid at this point, BTW MS Mail works fine same
settings.

This seems to be a C level instruction that has turned off access at
the command level... some setting that prevents Outlook from
"connecting" to any network connection, at least that's what I'm
thinking.
Clues???

 

[DL]

1) Sounds though your firewall blocking outlook.- disable the firewall /
your internet security app to allow all traffic
Try also;
2) Start Outlook using the safe switch;
Run
Outlook.exe /safe (note space between exe /)

Uninstall/reinstall is unlikely to cure anything
You fail to actually mention the text of any err msg, whether its a
constant
or intermittant problem
And if your data file is located on the local pc


All is well then Outlook 2007 fails to send / receive messages, both
POP and SMTP fail instantly. I have performed the following:
1) Confirmed (internet based) email was functional
2) Validated all mail box settings in Outlook
3) Validated that other computers connected to the same POP / SMTP and
network worked
4) Did a system restore to a point 1 week prior
5) Ran MS office "repair"
6) Ran MS office diagnostics
7) Ran “Windows Mail” which worked fine connected…the works…

Barring a complete delete and reinstall of MS Office Pro, am I missing
something?

So, data is local, all local to C:, also error is the same on every
instance of "send/receive"
I've uninstalled and reinstalled MS Office Pro...painful in that you
can't select the program of interest, it's all or nothing!
Same issue no connect on POP or SMTP via Outlook
Errors:

Log onto incoming mail server (POP3): Outlook cannot connect to your
incoming (POP3) e-mail server. If you continue to receive this
message, contact your server administrator or Internet service
provider (ISP).

Send test e-mail message: Outlook cannot connect to your outgoing
(SMTP) e-mail server. If you continue to receive this message, contact
your server administrator or Internet service provider (ISP).

Simple and stupid at this point, BTW MS Mail works fine same
settings.

This seems to be a C level instruction that has turned off access at
the command level... some setting that prevents Outlook from
"connecting" to any network connection, at least that's what I'm
thinking.
Clues???